Blake Kirkpatrick

Managed prior authorizations, processed referrals, and submitted medical records to insurance carriers to expedite approvals. Reviewed denials and collaborated with providers to obtain necessary information for appeals, prioritizing incoming authorizations based on urgency.

Coordinated patient placement by collaborating with internal personnel and external agencies, maintaining lists to anticipate needs and projected resources. Identified and resolved problems, communicating issues to nursing leadership while balancing requests with available resources under tight deadlines.

Underwrote credit card applications, assessing financial risk and making approval decisions. Ensured compliance with credit policies and regulations.

Analyzed and recovered fraudulent accounts, specializing in account takeovers. Collaborated with internal teams to mitigate risks and implement preventative measures.

Analyzed accounts for consistent reimbursement, issued refund checks, and provided recommendations to payors regarding contract changes. Identified system processing issues, assisted with complex testing, and built strong relationships with departments to resolve patient account issues.

Pre-registered and registered patients in various departments, verifying benefits and collecting copayments, coinsurance, and deductibles. Obtained authorizations, explained insurance benefits to patients, and managed the admitting inbox while meeting daily collection goals.

Trained, coached, and audited team members, ensuring 95% accuracy on accounts. Performed collecting, reconciliation, research, and problem-solving for complex, multi-payment accounts, interpreting payer contracts to determine payment accuracy.

Completed an Associate's Degree at Central Arizona College. This foundational education provided a strong base for subsequent professional roles.