REABETSOE TSELA
@reabetsoetsela
Dedicated receptionist with strong skills in customer management.
South AfricaWhat I'm looking for
I am a dedicated professional with a strong background in customer management and communication. With a National Diploma in Journalism from Tshwane University of Technology, I have honed my skills in effective communication, problem-solving, and event management. My experience as a receptionist at Sheriff Kempton Park and Tembisa has allowed me to develop a keen ability to manage relationships and provide exceptional service to visitors.
Throughout my career, I have demonstrated my ability to handle various responsibilities, from welcoming visitors and managing switchboard calls to capturing legal documents efficiently. My previous roles, including an internship at De Beers Consolidated Mines, have equipped me with valuable skills in planning and coordinating events, as well as working collaboratively across departments to achieve common goals. I am passionate about building relationships and ensuring that every interaction is positive and professional.
Experience
Work history, roles, and key accomplishments
Receptionist
Sheriff Kempton Park and Tembisa
Jan 2013 - Present (12 years 4 months)
Responsible for welcoming visitors, handling switchboard calls, resolving office queries, and capturing legal documents on the sheriff system. Ensures timely processing of documents for the deputy sheriffs.
Receptionist
Sheriff Kempton Park and Tembisa
Jan 2013 - Present (12 years 4 months)
Responsible for welcoming visitors, handling switchboard calls, resolving office queries, and capturing legal documents on the sheriff system. Ensured timely document processing for deputy sheriffs.
Experiential Learning
Masa a Petroleum Solutions
Jan 2009 - Feb 2009 (1 month)
Gained comprehensive understanding of company operations by working across all departments, learning how they interrelate and contribute to overall business success.
Intern
De Beers Consolidated Mines
Jul 2008 - Aug 2008 (1 month)
Planned and coordinated workshops and events, managed logistics for football equipment distribution, and engaged in stakeholder presentations and energy planning.
Experiential Learning
Masa a Petroleum Solutions
Jan 2009 - Feb 2009 (1 month)
Gained comprehensive understanding of various departments within the company, learning how they collaborate and contribute to overall business objectives.
Internship
De Beers Consolidated Mines
Jun 2008 - Jul 2008 (1 month)
Planned and coordinated workshops and events, managed logistics for football equipment distribution, and engaged in stakeholder presentations and energy planning.
Education
Degrees, certifications, and relevant coursework
TTTshwane University of Technology
National Diploma in Journalism, Journalism
2006 - 2008
Pursued a National Diploma in Journalism with a focus on Radio Broadcasting, News Reporting, Mass Communication, and Broadcast Production.
Managerial Secretarial College
Customer Management Certificate, Customer Management
2006 - 2007
Earned a Customer Management Certificate focusing on Customer Management, Marketing, and Business Fundamentals.
Erasmus Monareng Secondary School
Grade 12
2001 - 2005
Completed Grade 12, which provided foundational education and skills necessary for further studies and professional development.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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