Susan SwanepoelSS
Open to opportunities

Susan Swanepoel

@susanswanepoel

Dedicated admin clerk with strong communication and time management skills.

South Africa

What I'm looking for

I am looking for a role that allows me to grow within a supportive team and contribute positively to the company.

I am a dedicated and patient individual who values time management and strives to complete tasks efficiently. My experience as an Admin Clerk has equipped me with the skills necessary to be a valuable asset to my company. I believe in fostering a positive work environment and growing within the company family.

Throughout my career, I have demonstrated my ability to work effectively in teams, communicate clearly, and manage my time wisely. In my role as a Product Support Agent, I assisted clients with email-related issues, showcasing my problem-solving skills and commitment to customer satisfaction. My previous positions have further honed my administrative skills, allowing me to support various office tasks while maintaining a positive attitude.

Experience

Work history, roles, and key accomplishments

IN

Product Support Agent

Intellihost

Jan 2025 - Feb 2025 (1 month)

Assisted clients through various platforms with issues related to their emails. Worked through TeamViewer to help clients troubleshoot email problems and provided support for the products sold by the company.

SU

Admin Clerk

Sheriff for Lower Umfolozi

Jul 2017 - Jul 2020 (3 years)

Managed calls, liaised with attorneys, and captured data on the system from documentation received from deputy sheriffs. Assisted attorneys with information and supported clerks with priority tasks such as scanning, copying, and filing.

Education

Degrees, certifications, and relevant coursework

BS

Bethesda Independent School

High School Diploma, General Education

Completed high school education, obtaining a diploma that provided foundational knowledge and skills necessary for further education and employment.

Tech stack

Software and tools used professionally

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Susan Swanepoel - Product Support Agent - Intellihost | Himalayas