Rayne Chrusoskie
@raynechrusoskie
I lead university textbook operations and store workflows with strong customer focus.
What I'm looking for
I’m a campus store operations leader with five years of management experience and a strong understanding of what it takes to make a university bookstore thrive. I bring exceptional communication and customer service skills, with a consistent track record of problem-solving and successful supervision across multiple terms.
In my current role as Campus Store Manager | Follett Higher Education (EOU Bookstore), I manage textbook operations end-to-end—processing adoptions, placing orders, receiving, PO follow up, term set up, reporting, and creating dispositions. I also coordinate closely with ML, RM, CM3, CMRM, and campus contacts to keep processes streamlined for students and faculty, and I actively look for opportunities like Campus Direct Sales, Access programs, and process improvements.
Previously, I managed textbook operations and store upkeep as a Store Manager | Barnes & Noble, and I built a deeper foundation as Supervisor/Textbook Manager at the EOU Bookstore—serving as the first point of contact for booksellers and planning events to keep student engagement strong. I complement my operational leadership with hands-on support in bookkeeping and office administration, including Excel-based data organization and social media management.
Experience
Work history, roles, and key accomplishments
Policy Council Member
Eastern Oregon Head Start
Oct 2025 - Present (8 months)
Inspects enrollment and expense data for EO Head Start and monitors fund spending and allocations. Votes on policies and measures to support program operations.
Campus Store Manager
Follett Higher Education (EOU Bookstore)
Apr 2024 - Present (2 years 2 months)
Nurtures campus relationships to streamline textbook workflows for students and faculty. Managed textbook operations end-to-end, including adoptions, ordering, receiving, PO follow-up, term setup, reporting, and creating dispositions.
Bookkeeper
BLC Built LLC
Jul 2023 - Present (2 years 11 months)
Creates and maintains Excel-based records as new data becomes available for entry. Organizes contacts and job information and manages social media.
Store Manager
Barnes & Noble
Aug 2023 - Apr 2024 (8 months)
Managed all aspects of the textbook process and oversaw store operations and upkeep. Ordered items to ensure optimal store functionality.
Office Manager
Waste-Pro
Jul 2022 - Aug 2023 (1 year 1 month)
Organized day-to-day tasks and entered data into Excel in a timely manner. Provided customer service while opening new accounts, addressing needs, and processing payments.
Teller
Banner Bank
Oct 2021 - Jul 2022 (9 months)
Performed notaries and completed basic account transactions while building strong customer relationships. Documented customer interactions to improve transparency and support ongoing customer needs.
Customer Solutions Associate
Umpqua Bank
Dec 2020 - Oct 2021 (10 months)
Built relationships with customers by assessing needs and following up to ensure issues were resolved. Opened accounts, answered questions, and took initiative to learn and support other associates.
Supervisor/Textbook Manager
Barnes & Noble
May 2018 - Jun 2020 (2 years 1 month)
Served as the first point of contact for booksellers and outlined daily tasks. Managed the entire textbook process from start to finish and planned events to keep student engagement high.
Bookseller/Bestseller Program
Barnes & Noble
Sep 2016 - May 2018 (1 year 8 months)
Executed delegated tasks from the supervisor and store manager while delivering exceptional customer service. Promoted merchandise, kept the store stocked, and maintained planograms.
Education
Degrees, certifications, and relevant coursework
Eastern Oregon University
Bachelor of Arts, Music Performance
Bachelor of Arts in Music Performance with a minor in Psychology. Completed 158 of 180 credits.
La Grande High School
High School Diploma, High School
Earned a High School Diploma from La Grande High School in June 2016.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Rayne?
You can contact Rayne and 90k+ other talented remote workers on Himalayas.
Message RayneFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
