Open to opportunities

Brian King

@brianking

Message

Customer-focused Retail Associate with a solid understanding of retail dynamics.

United States

Message

What I'm looking for

I am looking for a role that values customer engagement and offers opportunities for growth.

As a dedicated Retail Associate, I pride myself on my customer-focused approach and my ability to understand the dynamics of retail. My experience at Barnes and Noble has equipped me with the skills to provide quality product recommendations and solutions that not only meet but exceed customer expectations. I am committed to executing sales and service initiatives that drive strong sales and enhance the overall customer experience.

During my tenure at RAPLHS, I spearheaded the creation and operations of a new department, showcasing my leadership and teamwork abilities. I effectively supervised the retrieval and delivery of customer-requested items while also recommending staffing solutions and procedural changes to improve efficiency. My educational background in Creative Writing has further honed my communication skills, allowing me to engage with customers and colleagues alike in a meaningful way.

Experience

Work history, roles, and key accomplishments

Bookseller

Barnes and Noble

Nov 2021 - Present (3 years 7 months)

Engaged customers through hand-selling key campaigns and maintaining extensive knowledge of current and upcoming publications to fulfill requests. Managed merchandise ticketing, arrangement, and display to promote sales and enhance the customer experience.

Customer Service Merchandise Customer Engagement

Clicklist Department Coordinator

Ralphs

Jan 2020 - Present (5 years 5 months)

Spearheaded the creation, training, and operational launch of a new department, overseeing the retrieval, bagging, and delivery of customer orders. Provided leadership by supervising staff and recommending solutions for staffing issues and procedural improvements to management.

Department Creation Training Operations Management Training And Supervision Staffing Process Improvement Leadership Teamwork

Art Student Coordinator

Pacific University

Aug 2017 - Present (7 years 10 months)

Evolved the position's scope by creating new initiatives and coordinating with professors to enhance student programs. Elevated student academic performance through collaborative programs and established a training program that improved safety and reduced injuries.

Program Development Teamwork

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University

Master of the Arts, Creative writing

Currently pursuing a Master of the Arts degree in Creative Writing. This program focuses on advanced writing techniques and literary analysis. Expected completion is October 2025.

Pacific University

Bachelor of the Arts, Creative writing

Completed a Bachelor of the Arts degree with a concentration in Creative Writing. The curriculum covered various writing genres and critical studies. Graduated in May 2019.