Raymond UserRU
Open to opportunities

Raymond User

@raymonduser

Results-driven professional skilled in client relationship management.

Thailand

What I'm looking for

I am looking for a role that values client satisfaction and offers growth opportunities.

I am a results-driven professional with a strong background in client relationship management and problem resolution. My experience spans diverse industries, including banking and medical interpretation, where I have consistently provided exceptional service and support. I thrive in high-pressure environments, managing complex inquiries and ensuring client satisfaction through effective communication and collaboration.

In my recent role as a Medical Interpreter at Voyce, I provided real-time interpretation services for U.S. healthcare providers and non-English speaking patients. This position allowed me to enhance comprehension of medical terminology and treatment plans, ensuring that patients received the care they needed. My previous experience at LanguageLine Solutions further honed my skills in managing inbound calls and facilitating effective communication during medical consultations.

Prior to my work in medical interpretation, I served as a Relationship Manager at Ayeyarwady Bank, where I managed a portfolio of high-net-worth clients. I developed tailored financial solutions and maintained strong relationships through regular communication and consultative services. My ability to analyze client profiles and address their specific needs has resulted in a high approval rate for banking applications, showcasing my commitment to client satisfaction.

Experience

Work history, roles, and key accomplishments

Voyce logoVO
Current

Medical Interpreter

Voyce

Oct 2023 - Present (1 year 8 months)

Provided real-time interpretation services for U.S. healthcare providers and non-English speaking patients, ensuring accurate communication in both audio and video formats. Managed high-pressure situations to deliver exceptional customer service and support healthcare professionals.

LanguageLine Solutions logoLS

Medical Interpreter

LanguageLine Solutions

Sep 2022 - Oct 2023 (1 year 1 month)

Managed inbound calls to provide real-time interpretation for U.S. healthcare providers and patients, ensuring effective communication during medical consultations. Maintained confidentiality and adhered to HIPAA regulations.

Education

Degrees, certifications, and relevant coursework

Assumption University of Thailand logoAT

Assumption University of Thailand

Bachelor of Business Administration, Business Administration

2015 - 2019

Completed a Bachelor of Business Administration, focusing on business principles, management strategies, and effective communication in a corporate environment.

Tech stack

Software and tools used professionally

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Himalayas profile for an example user named Frankie Sullivan
Raymond User - Medical Interpreter - Voyce | Himalayas