Open to opportunities

Raymond Chen

@raymondchen1

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Senior software engineer specializing in scalable backend solutions.

United States

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What I'm looking for

I am seeking a challenging role in a dynamic environment that fosters innovation and collaboration, where I can leverage my technical skills to drive impactful projects.

As a Senior Software Engineer with over 8 years of experience, I have a proven track record of leading innovative projects that drive efficiency and enhance user experiences. At Twilio, I spearheaded the development of a HIPAA-compliant telemedicine platform, leveraging AI to significantly reduce patient intake time by 40%. My expertise in microservices architecture and event-driven systems has enabled me to create scalable and responsive applications that meet the demands of modern healthcare.

Prior to my role at Twilio, I contributed to Roofstock as a Senior Software Engineer, where I led the migration to a headless CMS, resulting in a 40% reduction in content update times. My collaborative work with data scientists to implement customer segmentation models not only improved user engagement but also reduced customer churn by 12%. I am passionate about utilizing technology to solve complex problems and enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

Lead Software Engineer

Twilio

Jan 2020 - Mar 2025 (5 years 2 months)

Led the development of a HIPAA-compliant telemedicine platform with AI-powered triage, reducing patient intake time by 40%. Architected a microservices-based backend and deployed services using Docker and Kubernetes, ensuring scalability and low-latency performance.

Next.js React TypeScript Java Spring Boot Docker Kubernetes AWS

Senior Software Engineer

Roofstock

Apr 2017 - Dec 2019 (2 years 8 months)

Led the migration to a headless CMS, achieving a 40% reduction in content update times. Collaborated with data scientists to implement customer segmentation models, resulting in a 12% reduction in customer churn.

Headless CMS JavaScript Customer Segmentation Automation Scalability Performance Monitoring

Software Engineer

Soldsie

Jan 2016 - Mar 2017 (1 year 2 months)

Developed inventory management tools for businesses, implementing user-friendly interfaces and employing Redis for caching. Managed transactional data to provide insights into stock levels and sales analytics.

TypeScript Redis MySQL Inventory Management Sales Analytics User Interface Design Data Management

Education

Degrees, certifications, and relevant coursework

University of Houston

Bachelor's Degree, Computer Science

2011 - 2015

Completed a Bachelor's Degree in Computer Science, gaining a solid foundation in software development, algorithms, and data structures. Engaged in various projects that enhanced practical skills in programming and system design.