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Rathica Kakde

@rathicakakde

Microsoft Dynamics 365 CRM Administrator at Key Information Technology LLC, maintaining 5,000+ records and supporting sales quotations.

India

Message

What I'm looking for

I'm open to remote job opportunities and available to start full-time from December 2026.

At Key Information Technology LLC, I managed and maintained 5,000+ pricing, product, and customer records in Microsoft Dynamics 365 CRM. I created and updated product catalogues, pricing structures, and opportunity records.

I supported Sales and Business Development teams by preparing quotations and pricing documents, and generated weekly reports for sales performance analysis and management decision-making.

To maintain CRM data quality, I validated and audited records and worked with cross-functional teams to resolve pricing and customer information issues.

Earlier, at Amey Enterprises, I processed billing transactions using Botfree International and Reliable Amruth. As an Office Assistant at S.V Gotti & Sons, I worked with invoices, financial entries, and business records using Reliable Amruth and Marg ERP.

Experience

Work history, roles, and key accomplishments

Current

Microsoft Dynamics 365 CRM Administrator

Current

Key Information Technology LLC

Dec 2022 - Present (3 years 10 months)

Managed and maintained 5000+ pricing, product, and customer records within Microsoft Dynamics 365 CRM. Supported sales and business development teams by preparing quotations and pricing documents, and ensured data accuracy through regular validation and auditing.

Dynamics 365 CRM Data Management Sales Operations Reporting Documentation Data Validation Audit Cross Functional Collaboration

Billing Operator

Amey Enterprises

Jun 2022 - Aug 2022 (2 months)

Processed 500+ billing transactions monthly using Botfree International and Reliable Amruth software to maintain financial accuracy. Maintained accurate financial records, resolved customer queries, and conducted stock reconciliation.

Billing Invoicing Financial Record Keeping Customer Service Stock Reconciliation Data Verification Botfree International Reliable Amruth

Office Assistant

S.V Gotti & Sons

Mar 2020 - May 2022 (2 years 2 months)

Oversaw sales and purchase invoices using efficient filing systems and utilized Reliable Amruth and Marg ERP software for streamlined operations. Ensured accuracy of financial entries and facilitated supplier communication.

Invoice Management Filing System Reliable Amruth MARG ERP Data Entry Supplier Communication Financial Verification Data Integrity