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Rashmita Nanda

@rashmitananda

I build user-friendly Salesforce CRM solutions that improve data quality, automation, reporting, and operational efficiency.

India

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What I'm looking for

I'm seeking a Salesforce Administrator role where I can apply CRM operations experience and hands-on platform training to improve user adoption, data quality, automation, reporting, and operational efficiency.

I've supported sales operations at RDP Workstation Pvt. Ltd. by maintaining CRM data, producing leadership dashboards, standardizing reporting workflows, and managing compliant GeM tender documentation. I earned a promotion within six months for performance, accuracy, and process ownership.

I'm transitioning into Salesforce administration through hands-on configuration, automation, security, data management, reporting, and dashboard projects. I bring practical sales and business development experience translating real-world workflows into scalable CRM solutions that support adoption and data integrity.

Experience

Work history, roles, and key accomplishments

Process Associate – Sales Operations

RDP Workstation Pvt. Ltd.

Feb 2023 - Oct 2023 (8 months)

Managed GeM tender documentation end-to-end, ensuring data accuracy and compliance. Developed sales performance reports and dashboards for leadership, and maintained CRM records and pipeline data integrity.

Government Tender Documentation Sales Reporting CRM Administration Process documentation Stakeholder Coordination

Business Development Associate

MyXP / Zolo Stays Pvt. Ltd.

Feb 2022 - Sep 2022 (7 months)

Managed end-to-end lead qualification, follow-ups, and customer engagement within the CRM system. Maintained accurate CRM records and interaction logs to support pipeline visibility and reporting.

Lead Qualification CRM Management Customer Engagement Pipeline Reporting Sales Target Achievement Customer Retention