parul patil

I am a results-driven professional transitioning from marketing and sales to system administration, with a strong passion for optimizing business processes through technology. My journey began with a B. Tech in Mechanical Engineering, followed by a PGDM in Finance/Analytics, where I honed my analytical skills. I have recently completed my Salesforce Administrator certification, which has equipped me with the necessary skills to manage user setups, security configurations, and workflow automation within the Salesforce ecosystem.

In my previous role as a Business Development Executive at Verzeo Edutech, I managed customer data and sales pipelines using CRM tools, contributing to a 15% increase in campaign efficiency. This experience sparked my interest in Salesforce administration and process optimization, leading me to develop several impactful projects, including a CRM optimization that reduced manual tasks by 30% and a recruitment solution that automated candidate assignments. I am eager to leverage my expertise in CRM workflows and data analytics to drive impactful solutions for organizational success.