Open to opportunities

Rashmi Kumari

@rashmikumari3

I lead transition and programme governance for distributed, multi-country transformations, delivering zero-disruption go-lives and measurable savings.

India

Message

What I'm looking for

I’m looking for remote or hybrid senior leadership roles where I can govern end-to-end transitions, run distributed PMO/SteerCo cadence, manage risk/RAID and escalation, and drive P&L value through presales and benefits realization.

I’m a Director-level Transition and Programme Governance Executive with 18+ years leading complex, large-scale business process transitions across multi-country, multi-vendor, fully distributed environments. I’ve delivered programmes remotely across 14 APAC countries, managing 200+ FTE across NA, EMEA, and APAC time zones with 100% milestone adherence and zero service disruption.

I specialize in end-to-end transition lifecycle governance—transformation-led moves, lift-and-shift, Build-Transfer-Operate, and Transition as a Service—backed by stage-gate/tollgate controls. I operationalize async governance through RAID discipline, KT and ramp-up, benefits realization, and SteerCo-ready reporting designed for distributed leadership audiences.

In my recent role, I governed an $8M+ enterprise transition portfolio, led a 250+ FTE distributed PMO, and improved senior escalation outcomes by 18% through proactive risk management. I’ve also contributed to $10M+ presales pipeline with 60%+ win rates, delivered CSAT uplift from 3.8 to 4.5, and enabled transformation results such as STP moving from 60% to 92% with significant error reduction and savings—consistently in remote delivery models.

Experience

Work history, roles, and key accomplishments

Assistant Vice President

State Street Corporate Services

Jun 2022 - May 2026 (3 years 11 months)

Governed an $8M+ enterprise portfolio of global transitions and transformation programmes across 4 business towers, leading a 250+ FTE fully remote PMO with 100% milestone adherence. Migrated 120+ processes with 35% productivity uplift and 98% SLA compliance, while reducing senior escalations by 18%, raising CSAT from 3.8 to 4.5, and delivering ~$500K annual cost savings.

Stage Gate Tollgate RAID Management

Senior Manager, Transitions

Accenture India

Sep 2021 - May 2022 (8 months)

Independently led end-to-end remote transition delivery for a marquee BFSI client, managing distributed KT teams and multi-tower governance tollgates with zero service disruption across 50+ process migrations. Achieved 100% Day 1 operational readiness against go-live criteria and earned formal client recognition for governance leadership.

Programme Governance Multi Tower Tollgate Management Go Live Readiness Stakeholder Management

Senior Manager, Transitions

State Street Hcl Services

May 2019 - Aug 2021 (2 years 3 months)

Managed complex multi-site transition programmes with fully remote KT and ramp-up execution, enabling 25% faster process adoption post-transition across global sites. Built async executive reporting using Power BI dashboards and real-time RAID visibility to provide portfolio health updates without synchronous dependency.

Power BI RAID Visibility Ramp Up Planning Distributed Stakeholder Reporting

Manager, Operations and Presales

Tata Consultancy Services (Citigroup)

Apr 2008 - Apr 2019 (11 years)

Led large-scale business process transitions across 14 APAC countries in 200+ FTE environments, executing transformation-led programmes that increased STP from 60% to 92% and reduced errors by 95%, delivering $590K+ savings (~39% ROI). Delivered settlement and reconciliation transition across 42,000 funds with 950+ monthly productivity hours and $383K+ annual savings with zero audit non-conformanc

Multi Country Transition Delivery STP Settlement Reconciliation Transitions Audit & Compliance