Open to opportunities

Rashida Abubakar

@rashidaabubakar

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Organised administrative professional with strong operations and records expertise.

Nigeria

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What I'm looking for

I seek a role where I can manage office operations, improve processes, support teams, and ensure accurate records in a collaborative, organized environment.

I am an administrative assistant with over five years of experience managing branch operations, records, and customer service across fintech and education. I consistently maintain high operational efficiency and have independently run branch offices while processing large volumes of transactions with minimal errors.

My core strengths include database management, student enrollment systems, digital administration, and accurate documentation. I am proficient with Google Workspace, Microsoft Office, Notion, and Airtable, and I deliver reliable support in fast-paced environments while protecting confidential information.

I bring a proactive, detail-oriented approach and strong time-management skills, demonstrated by maintaining 98%+ operational efficiency, managing critical operations during a system crisis, and building effective filing and reporting systems that support senior management.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Hospitality Business School

Jan 2026 - Feb 2026 (1 month)

Performed data entry and managed student enrollment, accommodation, attendance, and confidential medical records while configuring examination systems to support academic assessment processes during a short-term contract.

Data Entry Database Management Records Management Google Workspace MS Office Customer Support

Branch Administrator

ZITC-Exchange

Jul 2021 - Jul 2023 (2 years)

Solely managed branch operations including customer service, filing, transaction processing and facility coordination, maintaining 98%+ operational efficiency and delivering 95%+ customer satisfaction.

Office Management Cash Handling Records Management Customer Service Reporting MS Office Time Management

Branch Administrator

ZITC-Exchange

Aug 2014 - Jan 2019 (4 years 5 months)

Independently ran all branch operations, processed and reconciled daily cash transactions, prepared operational reports, and maintained comprehensive filing systems while ensuring continuity during a 3-month system crisis.

Branch Operations Transaction Processing Reporting Records Management Customer Relations Process Improvement

Education

Degrees, certifications, and relevant coursework

University of Ibadan

Bachelor of Arts, Communication and Language Arts

2024 -

Pursuing a Bachelor of Arts in Communication and Language Arts via distance learning, covering communication theory, language studies, and applied media skills.