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@sopuluonwurah
I am an experienced administrative professional skilled in office management, customer service, and process improvement.
I am a seasoned administrative professional with cross-sector experience in school administration, corporate office support, healthcare research administration, and customer-facing roles. I consistently deliver organized office management, budget oversight, vendor coordination, and records systems that save time and reduce costs.
I developed a systematic filing order that improved document retrieval and supported HR functions, and I have led scheduling, training, compliance, and student counseling initiatives. I am motivated to join an organization offering genuine progression where I can apply my problem-solving, communication, and process-improvement skills to drive operational excellence.
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Work history, roles, and key accomplishments
Dreamport
Oct 2024 - Present (1 year 1 month)
Delivered high-quality customer service by resolving inquiries and processing transactions, supported inventory and restocking, and recorded customer feedback to improve service standards.
Standard Organization of Nigeria
Mar 2018 - Jun 2022 (4 years 3 months)
Executed office administration and implemented a systematic filing system that reduced document retrieval time and saved company time and money; coordinated equipment maintenance, mail processing, and visitor management.
Kevin Nsor Secondary School
Apr 2015 - Feb 2018 (2 years 10 months)
Managed school budgets, logistics and events while ensuring regulatory compliance; developed and ran educational programs, hired and trained staff, and resolved student and staff conflicts to maintain operational continuity.
Memphis Neurological Hospital
Jun 2014 - Jul 2015 (1 year 1 month)
Supported research administration by assisting proposal development and budget tracking, maintaining databases and ensuring regulatory compliance to uphold data integrity across projects.
Degrees, certifications, and relevant coursework
Bachelor of Science, Psychology
2015 - 2018
Grade: Second Class Upper (2.1)
Activities and societies: Diploma in Psychology awarded 31 July 2015.
Completed a Bachelor of Science in Psychology with Second Class Upper (2.1) at Nnamdi Azikiwe University from June 2015 to July 2018.
Secondary School Certificate, General Secondary Education
2009 - 2012
Activities and societies: WAEC/NECO certificate (2006–2012).
Completed junior and senior secondary education at Federal Government College Enugu, graduating in June 2012.
Software and tools used professionally
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