Raquel Torres

I’m a Business Manager, Dental Insurance and Revenue Cycle Specialist with 15+ years of experience in insurance verification, claims processing, billing, and patient financial coordination. I’ve built a strong track record in full-cycle dental billing operations, from documentation to payment posting.

I secure treatment approvals, reduce claim denials, and coordinate pre-authorizations and treatment plan coordination across multiple scenarios—including sleep apnea case approvals and coverage. I’m experienced in CDT coding, EOB review & appeals, and managing accurate submissions with the right procedure codes and attachments.

Beyond insurance work, I support office operations and administrative management, including multi-provider scheduling, patient financial counseling, and revenue cycle management. I’m bilingual (English / Spanish), comfortable with Dentrix and Microsoft tools (Word, Office, Teams, Outlook, Excel), and open to remote opportunities.