RM
Open to opportunities

Raphael Mgawi

@raphaelmgawi

IT Technician and Software Developer with strong problem-solving skills.

Malawi

What I'm looking for

I am looking for a dynamic work environment that fosters growth and innovation, where I can apply my technical skills and contribute to impactful projects.

I am an IT Specialist with extensive skills across various technologies, specializing in creating, managing, and maintaining IT services and infrastructure. My experience as a full-stack web developer has equipped me with the ability to work collaboratively in teams while effectively communicating complex ideas. I thrive under pressure and am willing to go the extra mile to ensure project success.

Throughout my career, I have held various roles, including Software Developer and ICT Technician, where I have developed and maintained web applications using technologies such as HTML, CSS, JavaScript, and PHP. My internships and work experiences have honed my troubleshooting skills and my ability to maintain high service quality standards, particularly in the banking sector. I am passionate about leveraging technology to solve real-world problems and enhance user experiences.

Experience

Work history, roles, and key accomplishments

MC
Current

Election Management Device (EMD) Operator

Malawi Electoral Commission

May 2025 - Present (1 month)

Operated the Election Management Device (EMD) to verify voter identity and eligibility during the voter verification process. Ensured the integrity, functionality, and security of the devices, reported technical issues, and upheld the principles of transparency in accordance with MEC guidelines.

HN

Software Developer

House Nest

Apr 2024 - Jun 2025 (1 year 2 months)

Designed, developed, and maintained full-stack web applications, utilizing front-end technologies such as HTML, CSS, JavaScript, and Bootstrap, alongside back-end tools including PHP, MySQL, and third-party APIs. Applied software engineering best practices and project management principles to streamline development processes, reduce costs, minimize errors, and accelerate delivery timelines.

MC

Election Management Device (EMD) Operator

Malawi Electoral Commission

Oct 2024 - Mar 2025 (5 months)

Responsible for registering eligible voters for the 2025 general elections and facilitating the transfer of voters between polling centres using the Election Management Device (EMD). Duties included capturing biometric and demographic data, updating voter records, verifying existing voter information, and ensuring data accuracy and integrity within the national voter registration system.

TC

ICT Technician

TEE Components and Communications

May 2024 - Aug 2024 (3 months)

Provided technical support and hardware maintenance services for financial institutions, including First Capital Bank, NBS Bank, and the Reserve Bank of Malawi (RBM). Responsibilities included diagnosing and repairing printer hardware issues, servicing and calibrating money counting machines, and performing routine diagnostics, repairs, and preventive maintenance on desktop computers and related I

NR

Software Developer

No Deposit Car Rental

May 2023 - Apr 2024 (11 months)

Contributed to the development of an intuitive and high-performance web application as part of a well-structured development team. Applied sound software engineering principles to optimize development efficiency, reduce costs, and minimize errors. Implemented robust front-end and back-end strategies to enhance application performance and user engagement.

Education

Degrees, certifications, and relevant coursework

MU

Mzuzu University

Bachelor of Science, Information and Community Technology

Pursued a Bachelor of Science in Information and Community Technology (ICT) at Mzuzu University. This program provided a comprehensive understanding of IT principles and community applications.

RS

Robert Blake Secondary School

Malawi School Certificate of Education, General Studies

Completed the Malawi School Certificate of Education at Robert Blake Secondary School. This foundational education provided a strong academic background.

Tech stack

Software and tools used professionally

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