Open to opportunities

Chikondi Mwale

@chikondimwale

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Ambitious IT specialist with expertise in network and systems management.

Malawi

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What I'm looking for

I am looking for a role that challenges my technical skills and offers opportunities for growth in a collaborative environment.

I am a bright and talented IT, network, and systems specialist with a strong technical background. My experience spans various technologies, allowing me to diagnose hardware, software, network, and system problems effectively. I pride myself on my self-discipline and ability to work independently while maintaining a good team spirit. I am deadline-oriented and excel at organizing and presenting complex solutions clearly and accurately.

Throughout my career, I have held various roles, including Senior IT Expert and Web Developer, where I successfully installed and maintained IT systems, provided support to co-workers, and developed websites and applications. My commitment to continuous learning has kept me updated on the latest web applications and programming practices, ensuring that I deliver quality solutions that meet business objectives.

I am passionate about leveraging my skills in IT service management, cybersecurity, and software development to contribute to organizational success. I have developed several systems and applications, including a mobile application for the Tithandizane Helpline and various websites for different organizations. I am eager to bring my expertise to a dynamic team that values innovation and collaboration.

Experience

Work history, roles, and key accomplishments

Senior IT Expert

Special Duties Media

Dec 2023 - Feb 2025 (1 year 2 months)

Installed and evaluated IT systems, ensuring data security and resolving co-worker issues. Designed, built, and maintained websites and software applications, directing content creation and performing updates. Analyzed and identified risks to computer systems, developing strategies to prevent attacks and managing server infrastructure.

Network Administration Data Security Web Development Software Development System Administration Risk Analysis Scripting Content Management Troubleshooting IT Support

Web Developer/IT Expert

Real African Fire Fighters

Jan 2023 - Nov 2023 (10 months)

Organized team schedules, handled staff issues, and authorized leave. Assisted employees with technology issues, reported network interruptions, and troubleshooted system errors. Designed, developed, and managed the company's website, creating and maintaining websites and software applications for clients.

Team Management IT Support Web Development Software Development Virus Removal Customer Service

IT Officer/Web Developer

Huge Telecoms

Jan 2020 - Oct 2022 (2 years 9 months)

Provided first-line IT assistance, triaging and resolving issues or escalating as appropriate. Installed and configured computer hardware, operating systems, and applications. Designed and developed the company's web and mobile applications, identifying operational improvements and training users.

IT Support System Configuration Installation Web Application Development Mobile Application Development Business Analysis User Training Technical Support

IT Officer

Youth Net and Counselling (YONECO)

Dec 2015 - Jan 2019 (3 years 1 month)

Administered and designed LANs, WANs, internet/intranet, and voice networks. Developed websites for the organization, including the main website and helpline website. Configured Windows and Linux Servers, troubleshot PCs, laptops, and mobile devices, and managed user accounts on the domain.

Network Administration Web Development Configuration Troubleshooting Mobile Application Development VoIP Database Management IT Support

IT Specialist

Sub - Saharan Africa Family Enrichment (SAFE)

Mar 2014 - Nov 2015 (1 year 8 months)

Provided IT technical support to officers, including end-user support for hardware and software queries. Installed, maintained, and troubleshot Windows operating systems and related software. Implemented security measures, monitored security certificates, and offered technical support to staff.

IT Support Windows OS Installation Troubleshooting Data Backup Disaster Recovery System Monitoring

Education

Degrees, certifications, and relevant coursework

University of Malawi, Chancellor College

Level 5 Diploma, Computing and Information Systems

Completed a Level 5 Diploma focusing on computing and information systems. Gained advanced knowledge in IT principles and system management.

University of Malawi, Chancellor College

Level 4 Diploma, Computing and Information Systems

Obtained a Level 4 Diploma in Computing and Information Systems. Developed foundational skills in various aspects of information technology.

Lilongwe Technical College

Certification, ICT and Networks

Achieved CISCO Certification in ICT and Networks. Focused on practical skills in network configuration and management.

University of Malawi, Chancellor College

Certificate, Data Entry

Completed a Certificate in Data Entry with a focus on Statistical Packages for Social Sciences (S.P.S.S). Acquired skills in data management and analysis.