Looking for a job

Rao Fahad Khan

@raofahadkhan

Message

Product Manager and Scrum Master at TCS.

India

Message

What I'm looking for

I'm looking for PM Tech roles or Data Analytics profiles.

Results-driven Product Manager and Scrum Master with 5+ years of experience leading the product lifecycle from ideation to launch. Expert in bridging technical quality and product strategy, specialized in leading cross-functional teams of 20+ members to deliver high-impact SaaS solutions. Adept at leveraging data-driven insights to establish KPIs and modernizing the travel/security ecosystem through AI-driven Agile leadership and user-centric inclusive design.

Experience

Work history, roles, and key accomplishments

Current

Scrum Master / Product Manager

Current

TCS

Aug 2023 - Present (2 years 7 months)

Managed TCS Authenticator (300K+ users).
Led TalkBack testing; 100% compliance & 98% audit score.
Cut backlog spillover by 50% and improved sprint efficiency by 25% via AI tools.
Integrated AI chatbots; raised query resolution by 35% (5K+ monthly).
Used Power BI to reduce support tickets by 30%.
Expanded user base by 15%.

Jira Katalon Studio Android Studio Python Linux Jenkins Microsoft Office Microsoft Azure Microsoft SQL CI CD Pipelines CI CD Tools GitHub Gitlab Git Slack SQL Katalon JMeter Scrum

Technical Analyst

TCS

Jan 2021 - Aug 2023 (2 years 7 months)

Optimization: Enabled SSO for 10K+ employees, cutting support tickets by 20%.
Security: Secured 300+ apps on Ultimatix using SAML 2.0 and IAM.
Infrastructure: Managed Linux, Apache, RedHat, and Windows Server environments.
Automation: Used Bash, Java, and Python to boost operational efficiency by 15%.

Java Python Linux Linux Administration SQL Data Management Server Administration Stakeholder Management Team Leadership Team Management Power BI Google Analytics

Education

Degrees, certifications, and relevant coursework

Integral University

MBA, IT

2023 - 2025

Grade: 3.42

Activities and societies: Dedicated event organizer with a proactive approach, coordinating seamless knowledge exchange at universities and companies. Committed to inter-university collaborations, quizzes, and continuous learning. Strengthening leadership, adaptability, and networking skills, I foster holistic development and a well-rounded perspective.

During my MBA in IT, I complemented academics with event organization and inter-university collaborations. I coordinated knowledge-sharing sessions, participated in quizzes, and led initiatives that enhanced leadership, adaptability, and networking skills, applying theoretical concepts in real-world settings for a well-rounded perspective.