RRRandolph Ramos
@randolphramos
Dynamic HR professional with expertise in medical billing and operations.
PhilippinesWhat I'm looking for
I am a dynamic HR professional with over 10 years of combined experience in Human Resources and US Medical Billing. My career has been marked by a commitment to excellence in leadership, problem-solving, and workflow management. I have successfully established HR policies and procedures that align with company guidelines and regulatory requirements, ensuring compliance and fostering a positive work environment.
Throughout my career, I have held various roles, including HR and Administration Manager, where I oversaw recruitment efforts, managed employee relations, and coordinated training initiatives. My experience in medical billing has equipped me with the skills to handle payment processing, accounts receivable, and compliance with billing regulations. I am passionate about streamlining processes and improving efficiency, and I thrive in collaborative environments where I can contribute to the success of the team.
Experience
Work history, roles, and key accomplishments
HR and Administration Manager
Physicians Billing Solutions Inc.
May 2016 - Present (9 years 1 month)
Developed HR policies, oversaw recruitment, managed onboarding, and handled employee relations. Supervised administrative functions and medical billing tasks, ensuring compliance with regulations and optimizing revenue cycle management.
HR and Operations Coordinator
R.S.M.C Services Inc.
Feb 2024 - Oct 2023 (-1 years 8 months)
Assisted in recruitment processes, supported employee onboarding, maintained employee records, and ensured compliance with labor laws. Collaborated with management to streamline processes and created Standard Operating Procedures for operational efficiency.
Department Supervisor - Payments
Physicians Billing Solutions Inc.
Jun 2015 - May 2016 (11 months)
Supervised the payments and AR team, managed daily payment processing, and developed strategies to improve cash flow. Ensured compliance with payment processing regulations and prepared performance reports for management.
Medical Billing Specialist
Physicians Billing Solutions Inc.
Feb 2014 - Jun 2015 (1 year 4 months)
Managed and processed payments from patients and insurance companies, reconciled accounts, and followed up on unpaid claims. Maintained detailed records and adhered to regulations governing medical billing practices.
Customer Service Representative / Collection Agent
IQOR
Feb 2013 - Nov 2013 (9 months)
Provided excellent customer service while discussing payment arrangements and resolving issues. Documented interactions and collaborated with internal teams to address customer inquiries and disputes.
Education
Degrees, certifications, and relevant coursework
AMA Computer College San Fernando Campus
Diploma, Web Application and Development
2010 - 2012
Completed a diploma in Web Application and Development, gaining expertise in various programming languages and web technologies. Recognized as the Internet Expert of the Year in 2012 and received Excellence and Leadership Awards.
Batangas State University
Bachelor of Arts, Psychology
2007 - 2010
Earned a Bachelor of Arts in Psychology with a major in Human Resources Management. Developed a strong foundation in psychological principles and human resource practices.
Availability
Location
PhilippinesAuthorized to work in
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