Open to opportunities

Randall Louie

@randalllouie

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Data-driven professional specializing in business analytics and project management.

United States

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What I'm looking for

I am looking for a role that fosters growth, encourages collaboration, and allows me to leverage my analytical skills to drive impactful business decisions.

I am a dedicated professional with a Master of Science in Business Analytics and Project Management, concentrating in Data Science, from the University of Connecticut. My academic background, combined with hands-on experience at PricewaterhouseCoopers, has equipped me with a robust skill set in data analysis, project coordination, and stakeholder engagement.

At PwC, I have successfully enabled cross-functional teams to enhance compliance and service operations through innovative ServiceNow workflows and real-time dashboard solutions. My role as an Experienced Associate has allowed me to lead the end-to-end UAT lifecycle, improve data reconciliation accuracy by 35%, and drive data quality analysis across multiple systems. I am passionate about leveraging data to inform strategic decisions and improve operational efficiency.

My previous internships at Zebra Technologies and Northwell Health further honed my project management skills, where I developed dashboards and streamlined workflows to support significant capital projects. I thrive in dynamic environments and am eager to contribute my analytical expertise and project management capabilities to drive business success.

Experience

Work history, roles, and key accomplishments

Current

Experienced Associate, Financial Services - Data & Technology

Current

PricewaterhouseCoopers (PwC)

May 2023 - Present (2 years 1 month)

Enabled cross-functional teams to improve compliance and service operations by delivering scalable ServiceNow workflows and real-time dashboarding solutions aligned to business requirements. Directed end-to-end UAT lifecycle for ServiceNow deployments, aligning test strategy with business objectives and managing issue triage through go-live.

ServiceNow UAT Stakeholder Engagement Project Coordination Tableau Power BI SQL

Associate, Financial Services - Data & Technology

PricewaterhouseCoopers (PwC)

Aug 2022 - Present (2 years 10 months)

Outlined implementation roadmaps and introduced adoption metrics to spotlight early usage gaps, helping teams intervene before rollout risks escalated. Designed and maintained project dashboards that tracked progress across 15+ deliverables, enabling leadership to monitor KPIs and make timely decisions.

Project Management Data Analysis CRM Workflow Optimization KPI Tracking SDLC ServiceNow Tableau Power BI

Project Management Intern

Zebra Technologies

Jun 2020 - Present (5 years)

Built Power BI dashboards using automated system data to identify forecasting inaccuracies, improve revenue projections, and support strategic decisions across 20+ enterprise projects.

Power BI Data Analysis Forecasting Project Management Data Visualization Excel SQL

Capital Project Management Intern

Northwell Health

Jun 2019 - Present (6 years)

Streamlined project update workflows for $12M+ in renovations, reducing meeting load by 50%.

Project Management Workflow Optimization Process Improvement Data Analysis Communication Microsoft Office

Business Development Intern

Tomamor Photo & Travel

Feb 2019 - Present (6 years 4 months)

Presented SEO and marketing strategy that boosted site traffic by 40% in 3 months.

SEO Marketing Strategy Business Development Data Analysis Presentation Skills Market Research Communication

Education

Degrees, certifications, and relevant coursework

University of Connecticut, School of Business

Master of Science, Business Analytics and Project Management

Completed a Master of Science in Business Analytics and Project Management, with a concentration in Data Science. This program focused on advanced analytical techniques and project management methodologies.

University of Connecticut, School of Business & School of Engineering

Bachelor of Science, Management and Engineering for Manufacturing

Earned a Bachelor of Science in Management and Engineering for Manufacturing, a joint program between the School of Business and School of Engineering. This interdisciplinary degree provided a strong foundation in both business principles and engineering practices.

University of Connecticut, School of Business

Master of Science in Business Analytics and Project Management, Business Analytics and Project Management

Completed a Master of Science degree with a concentration in Data Science. Focused on advanced analytics and project management principles.

University of Connecticut, School of Business & School of Engineering

Bachelor of Science in Management and Engineering for Manufacturing, Management and Engineering for Manufacturing

Obtained a Bachelor of Science degree, combining management principles with engineering for manufacturing. Gained expertise in both business and technical aspects.