
Ramzy Alshohatee
@ramzyalshohatee
Identity & Access Management Administrator at Carhartt, improving access workflows and restructuring Active Directory.
What I'm looking for
At Carhartt, I work on identity and access management, analyzing access requests, resolving Tier 2 and 3 issues, and supporting the enterprise and consumer IAM program.
I’ve participated in improving access provisioning workflows and security controls for user lifecycle management, governance, automated provisioning, single sign-on, federation, privileged account management, and Consumer IAM.
At Carhartt, I’ve also worked on cleaning and restructuring Active Directory, including removing unused groups, reorganizing its global hierarchy, and creating a standardized naming process.
Earlier, as a User Support Coordinator, I supported Carhartt business systems and investigated suspicious email headers for the Cyber Security team. My security studies included a capstone project designing a network infrastructure and developing security policies and contingency procedures.
Experience
Work history, roles, and key accomplishments
Maintains service relationships with business units, resolves Tier 2 and 3 technical issues, and assists in the architecture and management of the enterprise IAM program. Also handles Active Directory cleaning and restructuring, and supports cyber security initiatives.
Managed user identities in IAM processes, resolved Tier 2 and 3 technical issues, and assisted in the architecture and management of the IAM program. Planned, integrated, and tested security controls for IAM solutions.
Provided level 1 support for incidents, analyzed and identified system issues, and collaborated with support teams to restore services. Assisted with software/hardware installation, user account management, and endpoint protection troubleshooting.
User Support Coordinator
Ivantage Group
Apr 2017 - Dec 2017 (8 months)
Provided level 1 support for incidents, analyzed system issues, and collaborated with support teams to restore services. Created and troubleshot Business Object reports and instructed teams on ServiceNow usage.
Production Planner
Feblo International
Aug 2015 - Aug 2017 (2 years)
Served as primary contact with customers and suppliers, developed and executed material planning for production lines, and coordinated material flow within the manufacturing facility.
Pharmacy Technician
Rite Aid
Dec 2013 - Jun 2016 (2 years 6 months)
Supported pharmacological services by stocking, assembling, and distributing medications, and explained medication use to patients. Maintained records and ensured HIPAA and PCI compliance.
Education
Degrees, certifications, and relevant coursework
Baker College
Bachelor of Science, Information Technology and Security
Grade: 3.79
Bachelor of Science in Information Technology and Security with a minor in Information Assurance, graduating with a GPA of 3.79.
Henry Ford Community College
Associate in Applied Science, Applied Science
Grade: 3.17
Associate in Applied Science with a GPA of 3.17.
Carhartt, Inc.
Emerging Leadership certificate, Leadership
Earned the Emerging Leadership certificate from Carhartt, Inc.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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