Open to opportunities

Ramona Garcia Sanchez

@ramonagarciasanchez

Aspiring data analyst and business technology professional supporting underwriting, healthcare data, and customer operations with accuracy.

United States

Message

What I'm looking for

I’m looking for a remote or hybrid analyst/operations role where I can apply data cleaning, reporting, and customer support skills, collaborate with teams, and keep growing professionally.

I’m a motivated Business Technology student building toward a Bachelor’s Degree in Data Analytics and IT, while applying hands-on data skills in real operations environments. I’ve been trained in data cleaning, analysis, visualization, and reporting, and I use tools like Excel and SQL to manage information accurately and efficiently.

In my experience supporting underwriting and healthcare data abstraction, I maintained productivity and accuracy in high-volume settings—helping teams update accounts, document interactions, and transfer patient records into systems like Epic and Cerner PowerChart. Along the way, I earned a 3.8 GPA, made the President’s Honor Roll, and reached National Honor Society standards, and I’m now seeking a remote or hybrid analyst, operations, or business support role with real opportunities for professional growth.

Experience

Work history, roles, and key accomplishments

Underwriting Service Assistant

State Farm

Jan 2023 - Feb 2024 (1 year 1 month)

Assisted underwriters with policy reviews and account updates in a high-volume environment while maintaining productivity and accuracy. Collaborated with teammates to support underwriting operations and meet monthly performance goals.

Policy Reviews Account Updates Data Entry Customer Service Attention To Detail

Customer Service Representative

CarMax Auto Finance

Dec 2021 - Jan 2023 (1 year 1 month)

Handled customer inquiries related to billing procedures, deferments, and repayment plan requests in a remote, high-call-volume environment. Documented account updates and provided personalized support with accuracy and professionalism.

Customer Support Billing Repayment Plan Support Remote Call Handling Account Management Documentation

Data Abstractor (OB/GYN)

Pro Talent Advisors

Jan 2021 - Apr 2022 (1 year 3 months)

Abstracted and reviewed OB/GYN medical records using Cerner PowerChart, then transferred and organized healthcare data into Epic systems. Maintained organized documentation and daily reporting through SharePoint while meeting productivity expectations.

Medical Record Abstraction Epic Systems Healthcare Data Management OB GYN Records

Internet Sales Consultant

Toyota

May 2017 - Dec 2021 (4 years 7 months)

Built customer relationships through phone, email, and in-person communication to support vehicle sales. Conducted vehicle analyses, coordinated appointments, and maintained organized follow-up records while contributing to team sales goals.

Sales Consulting Customer Relationship Management Vehicle Analysis Appointment Scheduling Lead Follow Up Record keeping Team Collaboration