Donesha Ball
@doneshaball
I’m a Junior Data Analyst turning healthcare data into actionable insights to improve data integrity, reporting, and operations.
What I'm looking for
I’m an analytical professional with 2+ years of experience working with healthcare-related data, focused on supporting data integrity, reporting, and operational performance. I analyze datasets, spot discrepancies, and translate findings into actionable insights that help teams improve healthcare quality and decision-making.
In my recent role as a Junior Data Analyst, I handled high-volume healthcare data, generated reports for operational decision-making, and resolved data discrepancies across systems to improve compliance with data quality standards. I developed 15+ ad hoc reports and dashboards, collaborating across cross-functional teams to support validation, reporting needs, and workflow efficiency in a remote environment.
I also build analytical work that communicates clearly to stakeholders—like Tableau KPI scorecards, trend analysis, and geographic maps, plus a capstone where I imported, cleaned, transformed, validated, and visualized datasets in R using ggplot2. I bring strong attention to detail, collaboration, and a continuous process-improvement mindset to every dataset I touch.
Experience
Work history, roles, and key accomplishments
Junior Data Analyst
Chenega/Triwest
Aug 2024 - Mar 2026 (1 year 7 months)
Analyzed 50–70+ daily healthcare data requests, ensuring data integrity and compliance while generating reports to support operational decision-making. Built 15+ ad hoc reports, dashboards, and summaries and resolved data discrepancies across systems to improve workflow efficiency and data quality.
Server
Waffle House
May 2021 - Oct 2023 (2 years 5 months)
Managed 50+ transactions per shift in a fast-paced environment while maintaining accuracy and efficiency. Reconciled $8,000+ in weekly financial transactions and produced audit-ready reports, resolving order and transaction discrepancies and implementing process improvements to reduce delays.
Server
IHOP
Feb 2020 - Apr 2021 (1 year 2 months)
Handled 150+ service transactions per shift, ensuring accurate documentation and timely order processing. Balanced $5,000+ in daily financial transactions and monitored service workflows to identify inefficiencies and discrepancies, implementing corrective actions to improve performance.
Virtual Call Representative
Processed 1,500+ monthly records and inquiries, maintaining accurate, audit-ready digital records for operational decision-making. Identified recurring workflow issues and escalated insights to improve data quality and process efficiency, completing 800+ monthly communications and requests.
Education
Degrees, certifications, and relevant coursework
Penn Foster High School
High School Diploma, High School
2023 - 2024
Earned a High School Diploma from Penn Foster High School.
Merit America
Google Data Analytics Professional Certificate, Data Analytics
2024 -
Completed the Google Data Analytics Professional Certificate program through Merit America (virtual).
Western Governors University
Bachelor of Science, Data Analytics
2024 -
Pursuing a B.S. in Data Analytics. Expected/ongoing based on the in-progress status.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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