Open to opportunities

Ramão Acosta Jr

@ramaoajr

Message

No-code systems developer and operations-focused IT professional.

United Kingdom

Message

What I'm looking for

I’m looking for roles where I can combine no-code development and process automation with operations leadership, driving practical, scalable improvements and supporting growth in collaborative, improvement-focused teams.

I am a creative, analytical and highly proactive IT and operations professional with hands-on experience in IT support, operations management, and no-code/low-code development.

I have built and automated internal systems using Notion, Bubble, Supabase and other platforms, delivered full-stack no-code solutions, and implemented tools still in use by clients including a Notion-based legal management system.

As a Warehouse Supervisor I led production area restructuring, developed automation tools and dashboards, created SOPs, and supported a company transition to the stock market by aligning routines with audit and compliance demands.

I am currently expanding cloud expertise with AWS certifications and I bring strong process analysis, workflow optimization, leadership, and a practical focus on scalable, low-maintenance solutions.

Experience

Work history, roles, and key accomplishments

Current

Warehouse Supervisor

Current

Applied Nutrition

Apr 2023 - Present (2 years 7 months)

Led restructuring of the production area and implemented dashboards, labeling and SOPs to streamline warehouse operations during accelerated growth and regulatory transition.

Warehouse Management Process Improvement SOP Development Inventory Control Logistics Dashboarding Team Leadership Compliance

Current

No-Code Systems Developer

Current

Freelance

Nov 2020 - Present (5 years)

Built full-stack no-code/low-code solutions (Notion, Bubble, Supabase) for SMBs, delivering automation, inventory and legal management systems that remain in production.

Notion Bubbles Supabase No Code Automation UI UX

Administrative & Content Assistant

Go Italy Cidadania Italiana

Sep 2019 - Nov 2020 (1 year 2 months)

Designed CRM spreadsheets, automated lead intake and onboarding workflows, and created dynamic PDFs and shared calendars to improve client onboarding and team coordination.

CRM Workflow Automation Content Creation Onboarding Google Workspace Process Optimization Branding

IT Technical Support Specialist

Censere IT Solutions

Nov 2015 - Sep 2019 (3 years 10 months)

Provided on-site and remote IT support for a network of fuel stations, implementing systems, training staff on ERP use, and maintaining hardware and network stability.

Technical Support ERP Troubleshooting Remote Support IT Infrastructure User Training

IT Support Technician

Via Global Postos de Serviços

May 2012 - Nov 2015 (3 years 6 months)

Managed 1st/2nd line support across fuel station sites, implemented preventive maintenance that reduced hardware-related downtime by 80%, and improved financial reporting templates.

Troubleshooting Reporting Optimization User Support Documentation

Education

Degrees, certifications, and relevant coursework

Universidade do Vale do Rio dos Sinos (Unisinos)

Higher Education Technologist, Information Technology / Software Development

2015 - 2016

Completed three semesters of a higher education technologist programme focused on software development with hands-on experience in Java, HTML, and algorithm logic.

Tech College 25th of July

High School Certificate (GCSE equivalent), General Secondary Education

2001 - 2014

Completed standard Brazilian high school education including core academic subjects and introductory computer literacy.

Olimpio Professional School

A-Level: IT Technician, Information Technology

2007 - 2008

Completed A-Level vocational training as an IT Technician with hands-on training in hardware assembly, OS installation, basic networking, and end-user support.