Rama  DinaRD
Open to opportunities

Rama Dina

@ramadina

Experienced assistant manager with strong customer service and marketing skills.

Indonesia

What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

My name is Rama Dina, a dedicated assistant manager with over six years of experience in customer service and marketing. I hold a bachelor's degree in management and have honed my skills in various roles, including as a customer relation officer and sales executive. My journey has been marked by a commitment to excellence and a passion for delivering quality service.

Currently, I serve as an assistant manager at PT. Toba Surimi Industri, where I lead a team in quality control, data management, and product strategy development. My role involves evaluating challenges and coordinating with various teams to ensure operational efficiency. I pride myself on my strong interpersonal skills and my ability to work under pressure, which has consistently helped me meet and exceed targets.

Throughout my career, I have developed a keen understanding of customer needs and market dynamics, allowing me to effectively promote and sell products in the automotive and healthcare sectors. I am eager to leverage my experience and skills in a new role that challenges me and allows for professional growth.

Experience

Work history, roles, and key accomplishments

PU

Customer Relation Officer

PT. Internasional Karya Utama

Feb 2023 - Feb 2024 (1 year)

Worked as a Customer Relation Officer, handling customer complaints and promoting dental medical equipment to meet monthly sales targets. Strong communication and teamwork skills were essential.

PA

Sales Counter

PT. Suzuki Sukses Abadi

Feb 2021 - Jan 2023 (1 year 11 months)

Served as a Sales Counter Executive, responsible for prospecting customers, offering new Suzuki cars, and managing customer service and inventory tasks under pressure.

PM

Customer Service

PT. Gramedia Asri Media

May 2012 - Jul 2014 (2 years 2 months)

Worked as a Customer Service representative, providing online and offline support to consumers, ensuring customer satisfaction.

Education

Degrees, certifications, and relevant coursework

SL

STIE LMII

Bachelor of Management, Management

2016 - 2020

Graduated with a bachelor's degree in management, focusing on various aspects of business management and customer relations.

Tech stack

Software and tools used professionally

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