Rakesh Dasari
@rakeshdasari
I build scalable Salesforce and ServiceNow automation for IT service management and sales operations.
IndiaWhat I'm looking for
At Milestone Technologies, I build Screen Flows and Record-Triggered Flows for Service Desk teams, supporting Incident triage, Problem logging, Change Requests, and SLA-driven automation.
Previously at Cirrologix, I developed Salesforce applications with Apex, LWC, Visualforce, and SOQL, and integrated Salesforce with Microsoft Outlook, Microsoft Teams, and REST APIs.
Experience
Work history, roles, and key accomplishments
Salesforce Developer
Milestone Technologies
May 2026 - Present (4 months)
Developed multi-step Screen Flows for IT service desk processes and configured Record-Triggered Flows to automate business processes. Designed Approval Processes and collaborated with teams using Jira in an Agile environment.
Education
Degrees, certifications, and relevant coursework
Sir C R Reddy College of Engineering
Bachelor of Technology, Computer Science and Engineering
2019 - 2023
Pursued a Bachelor of Technology in Computer Science and Engineering, gaining a strong foundation in software development and engineering principles.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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