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Rajni Kant

@rajnikant

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Operations Analyst at Flipkart improving inventory and SLA performance across forward and reverse logistics.

India

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At Flipkart, I monitor inventory movement across inbound, outbound, and reverse logistics operations. I investigate exceptions and inventory mismatches, and my work helped improve SLA adherence by 10% and reduce logistics and return delays by 15%.

At NoBroker, I handled property-related enquiries, tracked leads in CRM, and supported customer acquisition. In the Inframat steel pipe manufacturing ERP project at Simpel Tech, I documented process flows for manufacturing, inventory, and dispatch.

Experience

Work history, roles, and key accomplishments

Current

Operation Executive

Current

Flipkart

Aug 2025 - Present (1 year 3 months)

Acted as a Subject Matter Expert monitoring real-time inventory movement across inbound, outbound, and reverse logistics operations. Improved SLA adherence by 10% and reduced logistics and return delays by 15% through effective coordination and process optimization.

Data Analysis SLA Monitoring inventory tracking Root Cause Analysis Exception Handling Cross functional Coordination Operational Reporting Process Optimization Logistics Coordination Reverse Logistics Forward Operations Dashboarding

Business Development Executive

NoBroker

Nov 2023 - May 2024 (6 months)

Handled inbound and outbound customer enquiries related to property listings and rentals, managing leads and maintaining CRM records. Managed a portfolio of 50+ clients per week while supporting customer acquisition and revenue growth.

Lead Generation CRM Customer Relationship Management Communication Skills Sales Pipeline Management Stakeholder Coordination