Rajith R

As a Customer Experience Advocate, managed high volumes of seller and customer inquiries, ensuring brand consistency and enhancing customer experience. Streamlined processes to improve efficiency and reduce operational costs. Served as a Subject Matter Expert, resolving complex queries and delivering training programs to boost team productivity.

Mitigated risk by screening member listings and accounts for compliance. Provided support regarding site policies through various communication channels. Managed and trained teams on risk management procedures, enhancing operational efficiency across multiple geographic locations.

Responded to and resolved customer queries regarding eBay processes, ensuring customer satisfaction. Managed escalations and adhered to established Service Level Agreements.

Founded and managed an event management startup, organizing successful musical concerts featuring renowned artists. Oversaw all aspects of event planning and execution.

Managed advertisements for leading publications, collaborating with clients and agencies. Focused on driving revenue growth through effective advertisement placements.

Created and managed travel groups for international trade fairs, ensuring compliance and customer satisfaction. Coordinated logistics and client communications.

Drove sales and revenue generation, managing payment collections and client consignments. Ensured timely and accurate transactions.

Completed an MBA program focusing on advanced business management principles and practices, preparing for leadership roles in various industries.

Pursued a Post Graduate Diploma in Business Management with a focus on tourism and travel management, equipping with skills for the tourism industry.

Earned a Bachelor of Commerce degree, gaining foundational knowledge in commerce, finance, and business principles.