Rajeshri Nakhwa

Built the People & Culture function from the ground up, setting people strategy for 1,900+ employees and 13,000+ agents. Served as trusted HR advisor to CEO, COO, and Board, leading OD, culture, and DEI interventions.

Managed the performance management system end to end, from goal setting to final ratings, and trained HRBPs on the process. Created an internal Learning Champion model and led LMS implementation and vendor management.

Led L&D for a 25,000+ employee base across 2,000+ stores, designing certification programmes using the ADDIE model. Built onboarding academies and training architectures to reduce time-to-productivity.

Delivered Health, Safety & Wellbeing training at all levels and supported rewards and HR operations.

Managed payroll, salary structures, and manpower budgeting; negotiated with vendors; built certification and training for housekeeping and stewarding teams; conducted exit interviews.

Completed Claude 101 and Claude Code 101 certifications in AI in 2026.

Pursued a PGDM in Human Resources, an MBA-equivalent master's program, from 2008 to 2010.

Earned a Bachelor of Science degree in Chemistry from the University of Mumbai.

Completed a Strategic HR Management program at IIM Ahmedabad in 2021.

Completed the Art & Science of Coaching Level 1, an ICF-accredited program with 64 hours of training and 10 hours of mentoring.