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Rahuul Ghosale

@rahuulghosale

Insurance operations and data analytics manager at DigiSafe who developed executive dashboards for insurance portfolios.

India

Message

At DigiSafe Technology Services Pvt. Ltd., I lead PAN-India insurance operations across Government and Retail portfolios, covering policy administration, claims, and customer servicing.

I manage the end-to-end claims lifecycle with insurers, brokers, vendors, surveyors, and field teams, supporting timely processing and SLA adherence.

I also head MIS and Reporting, developing executive dashboards, operational reports, and KPI scorecards to support leadership decisions and improve operational visibility.

Earlier, at Exela Technologies India Pvt. Ltd., I developed business intelligence reporting and used pre-defined SQL queries to prepare operational data for analysis. At Bajaj Allianz General Insurance Ltd., I supported insurance process automation through BRDs and UAT, and at Tecsys Solutions Pvt. Ltd. I led a six-member QA team on the HostGator Project.

Experience

Work history, roles, and key accomplishments

Assistant Manager

DigiSafe Technology Services Pvt. Ltd.

Jan 2023 - Feb 2026 (3 years 1 month)

Led PAN-India insurance operations for government and retail products, overseeing policy administration, claims management, and regulatory compliance. Managed end-to-end claims lifecycle and headed MIS & reporting functions.

Insurance Operations Claims Management MIS And Reporting Dashboard Development Power BI Process Automation Regulatory Compliance Financial Reconciliations SLA TAT Governance Root Cause Analysis Vendor Management Excel

Business Intelligence Executive

Exela Technologies India Pvt. Ltd.

Jun 2019 - Jan 2023 (3 years 7 months)

Designed and developed management dashboards, MIS reports, and business intelligence solutions supporting executive decision-making. Executed SQL queries to transform operational data into structured datasets for reporting and analysis.

Business Intelligence Dashboard Development MIS Reporting SQL Data Analysis Profitability Analysis Trend Analysis Requirements Gathering Functional documentation KPI Reporting

Junior Executive

Bajaj Allianz General Insurance Ltd.

Aug 2014 - Jun 2019 (4 years 10 months)

Managed MIS reporting, business analysis, and insurance operations supporting government and IRDA reporting requirements. Led policy issuance, endorsements, claim evaluation, financial reconciliation, and data validation activities.

MIS Reporting Business Analysis Insurance Operations Policy Issuance Claims Evaluation Financial Reconciliations Data Validation BRD UAT Root Cause Analysis Process Automation IRDA Compliance

Quality Analyst — HostGator Project

Tecsys Solutions Pvt. Ltd.

Feb 2012 - Oct 2012 (8 months)

Led a 6-member QA team auditing technical support across calls, chat, and tickets for the web hosting division. Designed quality standards and drove CIP-based performance improvements across the operation.

Quality Assurance Team Leadership Audit Technical Support Process Improvement Performance Monitoring