Komal Garg

I’m a data and analytics leader focused on using Excel, SQL, and modern BI tools to turn complex policy, banking, and customer datasets into clear, actionable decisions. In insurance, I’ve led end-to-end analysis of 900K+ policy, subsidy premium, and claims records to strengthen underwriting and reduce claim fraud exposure.

As a Manager (SBI General Insurance Co Ltd), I devised automated KPI tracking for claim ratios, premium collections, and booking status—accelerating management reporting by 40%. I also engineered scalable data automation pipelines using VBA and PowerShell, cutting reporting time by 95% and saving 60+ analyst hours monthly.

I’ve driven compliance and operational impact as well: coordinating IC manpower training via the GOIs training portal (LMS) to achieve 100% training completion across regions. Earlier, I executed nationwide farmer grievance redressal initiatives (KRPH), reducing resolution time by 40% and improving customer satisfaction.

Before that, at ICICI Bank, I improved customer outcomes through analysis and dashboards—identifying cross-sell opportunities across 10,000+ accounts (12% lift in products per customer) and maintaining cleaned KYC datasets for 15,000+ customers with zero audit flags. I’m currently pursuing Data Science and Machine Learning certification while building Power BI projects (including interactive dashboards) that sharpen my data storytelling and visualization craft.