
Akshaykumar Khandelwal
@akshaykumarkhandelwa
Data and reporting professional at Bajaj Finance Limited, modernizing reporting datasets in Databricks for Power BI dashboards.
What I'm looking for
At Bajaj Finance Limited, I prepare reports and dashboards tracking DRA performance, cost leakages, and training coverage. I also identify DRA defaulters and calculate penalties under defined policy.
As part of the data modernization work, I structure reporting tables and maintain data in the Data Lake. I collaborate with the BI team on Power BI dashboards using curated datasets.
Previously, at Bajaj Finance Limited, I analyzed data across departments and helped standardize reporting. I also contributed to migrating data from Excel-based systems to SQL-based environments using Databricks.
At Ziff Davis Performance Marketing LTD, I worked across data operations and procurement, preparing performance reports and supporting vendor management. Earlier MIS roles included producing operational reports and dashboards, analyzing campaign data, and auditing service request and waiver data.
Experience
Work history, roles, and key accomplishments
Prepared and maintained comprehensive reports and dashboards to track DRA performance, cost leakages, and training program coverage. Collaborated with BI team to design Power BI dashboards and modernized data processes using Databricks.
Prepared and maintained reports and dashboards to track KPIs, customer satisfaction, and training coverage. Analyzed complex datasets, implemented automation, and contributed to data modernization using Databricks.
Managed vendor relationships, prepared performance reports, and handled data operations and procurement. Coordinated with multiple vendors and stakeholders to ensure effective client experience.
Managed vendor relationships, prepared performance reports, and handled data operations and procurement. Coordinated with multiple vendors and stakeholders to ensure effective client experience.
Managed vendor relationships, prepared performance reports, and handled data operations and procurement. Provided planning and recommendations for continuous improvement.
Managed vendor relationships, prepared performance reports, and maintained database console. Prepared incentive reports for staff and support teams.
MIS Analyst
Fareportal India Pvt Ltd
Jul 2017 - Jan 2018 (6 months)
Extracted raw data for preparing various reports. Prepared performance-based reports and analysis, maintained updated raw data, and fulfilled adhoc requirements.
Sr. MIS Executive
XDBS PVT LTD
Aug 2016 - Jul 2017 (11 months)
Prepared delivery charts, updated client suppressions, and prepared deliveries. Provided data to operations as per campaign requirements by analyzing connect ratio against specs.
Sr. MIS Executive
QED Baton Enabled Services PVT LTD
Apr 2016 - Aug 2016 (4 months)
Handled allocation and morning team, prepared daily reports related to data count and performance. Presented analysis of data to maintain quality data and enhance connect ratio.
MIS Executive
QED Baton Enabled Services PVT LTD
Sep 2014 - Mar 2016 (1 year 6 months)
Prepared raw data as per requirements using scrubbing procedures. Prepared data count reports and published requirement-wise deficit counts for data procurement.
MIS Executive
Infonet NetAlia BPO Services PVT LTD
Feb 2014 - Sep 2014 (7 months)
Prepared raw data, compliance reports, attendance, and dashboards. Scheduled and projected interval-wise based on analysis as per operations requirements.
MIS Executive
Digicall Teleservices PVT LTD
Jun 2013 - Feb 2014 (8 months)
Prepared raw data, compliance reports, attendance, and dashboards. Created PowerPoint presentations for reviews, QBR, and MBR.
SR Data Auditor
Digicall Teleservices PVT LTD
Mar 2013 - May 2013 (2 months)
Validated SR data, shared feedback with defaulting agents, and highlighted incorrect cases to clients. Reduced invalid percentage of SR and attended call calibration.
Waiver Data Auditor
Digicall Teleservices PVT LTD
Dec 2012 - Feb 2013 (2 months)
Validated waiver data, shared feedback with defaulting agents, and highlighted fraud cases to HR for further action.
Customer care executive
Digicall Teleservices PVT LTD
Nov 2011 - Dec 2012 (1 year 1 month)
Attended incoming calls from customers and provided resolutions to queries, complaints, or requests using standard operating procedures. Handled escalated calls.
Education
Degrees, certifications, and relevant coursework
Pune University
Bachelor of Science, Chemistry
2019 - 2020
Grade: 61%
Completed B.Sc. in Chemistry with 61% marks.
Maharashtra State Board
HSC, General
2010 - 2011
Grade: 47%
Completed HSC with 47% marks.
Maharashtra State Board
SSC, General
2008 - 2009
Grade: 85.38%
Completed SSC with 85.38% marks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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