I am a customer service professional with a proven track record of increasing service quality levels and sales. Throughout my career, I have built trust and strong relationships with customers, resolving disputes and upselling products and services. I have a strong focus on providing exceptional customer service and ensuring customer satisfaction.
In my role as a Customer Relationship Officer at Zinka Logistics Solutions, I successfully managed B2B customer relationships and dealt with customer inquiries and concerns. I effectively sold products and services, contributing to the company's sales growth. At Medkosh Health Care, I worked as a Sales Officer, where I excelled in B2C product sales and successfully managed a team of BPO staff. I also generated leads to drive business growth.
Prior to that, I worked as a Store Manager at Anand Sales And Corporation, where I was responsible for customer interactions, store management, and leading a team of staff members. I have a strong educational background, with a B.Com degree from Harshaye Jagdamba Sahaye P.G. College and completed my Intermediate from St. Francis Xavier's College.
