Open to opportunities

Rahul Singh

@rahulsingh13

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Results-oriented project manager with expertise in AI project delivery.

India

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What I'm looking for

I am looking for a role that fosters innovation, encourages team collaboration, and offers opportunities for professional growth in AI project management.

I am a results-oriented project manager with over 7 years of experience in driving end-to-end project delivery, cross-functional coordination, and effective stakeholder-vendor management. My expertise lies in leading GenAI-based RLHF annotation projects, focusing on optimizing AI workflows for enhanced efficiency. I have a proven track record of managing AI projects from scoping to post-deployment, ensuring that all milestones are met while maintaining budget and risk factors.

In my current role as Team Lead/Project Manager at Turing Enterprises Inc., I have successfully devised initiatives to enhance LLM performance through advanced prompt engineering and iterative model evaluation. My leadership has enabled global model scalability by adapting AI systems for multilingual understanding, ensuring performance across diverse languages and cultural contexts. I am passionate about building high-performing teams and driving KPI achievement through effective mentoring and quality monitoring.

Throughout my career, I have consistently exceeded output goals, delivering high-quality results while maintaining a strong focus on client satisfaction. My ability to identify and resolve process gaps has led to significant cost savings and increased compliance, making me a valuable asset to any organization looking to optimize their project delivery processes.

Experience

Work history, roles, and key accomplishments

Current

Team Lead/Project Manager

Current

Turing Enterprises Inc.

Sep 2024 - Present (10 months)

Devised initiatives to develop LLM performance by leveraging NLP, advanced prompt engineering, and iterative model evaluation via structured human feedback loops. Managed AI projects from scoping to post-deployment—defining SOPs, setting milestones, coordinating capacity, overseeing stakeholder alignment, and tracking budget and risk factors.

Prompt Engineering NLP LLMs)Agile Jira Google Workspace Slack Zoom)MS Teams)Python

Team Lead Operations

Iron Systems PVT LTD.

Jan 2022 - Present (3 years 6 months)

Led a high-performing team of 10+ coordinators across a $4.5M project portfolio, delivering for top clients like Wipro, Infosys, and Honeywell with 10% cost savings. Guided agile-based service transformations, reducing project delivery time by 25% and increasing productivity by 30%.

Team Leadership Agile Methodologies Data Analytics Process Improvement Stakeholder Engagement

Subject Matter Expert

Tech Mahindra PVT LTD.

Apr 2019 - Present (6 years 3 months)

Mentored L1 teams to attain BAU targets in network operations and service management for AT&T processes. Prepared and maintained SOPs of critical processes and suggested process correction on an ad-hoc basis.

Subject Matter Expertise Mentoring SOP Development Process Improvement Quality Assurance

Technical Support Associate

Convergys India Pvt Ltd.

Oct 2014 - Present (10 years 9 months)

Provided high-quality technical support to AT&T customers via phone, email, chat, and other communication channels. Resolved technical issues related to AT&T products and services promptly and efficiently.

Technical Support Customer Service Troubleshooting Communication Skills Problem Solving AT&T Products And Services

Education

Degrees, certifications, and relevant coursework

Liverpool Business School

Master of Business Administration, Business Administration

2023 - 2025

Pursued a Master of Business Administration, focusing on advanced business strategies and management principles. Developed expertise in leadership, finance, and marketing to prepare for senior management roles.

Maharshi Dayanand University

Bachelor of Engineering, Engineering

2008 - 2012

Completed a Bachelor of Engineering, gaining foundational knowledge and practical skills in engineering principles. Engaged in coursework and projects to develop problem-solving abilities and technical expertise.