Rahul Kapoor

Managed execution of high-risk compliance validation streams, standardized delivery across product components, and introduced automated regulatory documentation tools to mitigate compliance risk.

Conducted on-site assessments and customer interviews to gather requirements for EV charger installations, developed a business plan enhancing sustainability, and optimized charger selection to achieve cost savings.

Improved user satisfaction and task efficiency through usability data analysis, reduced defect density by creating a quality monitoring portal, and developed a BDD test automation framework.

Reduced recurring defects by developing a Go-No-Go tool, improved operational efficiency through Value Stream Mapping, and maximized ROI by applying Kano model and INVEST criteria to backlog prioritization.

Designed and implemented a test automation framework reducing manual testing effort, led a hackathon team to develop an IoT solution, and defined product mission and roadmap for an Ideathon product.

Identified and eliminated a redundant business flow saving $52,800 annually, and directed mobile testing initiatives for FreshDirect leveraging expertise from McDonald's testing.

Master of Science in Technology Management from the University of Illinois Urbana-Champaign.

Certified SAFe 5 Product Owner/Product Manager.

Certified Scrum Product Owner (CSPO).

Microsoft Azure Fundamentals (AZ-900) certification.