Open to opportunities

rahul joshi

@rahuljoshi5

Message

I improve customer experiences through membership support, CRM accuracy, reporting, and day-to-day service operations.

India

Message

What I'm looking for

I'm looking for a customer-facing sales or operations role where I can improve service delivery, manage CRM and reporting accurately, resolve customer issues, and contribute to efficient day-to-day operations.

I've supported customer memberships, renewals, payments, and service queries at cult Fit while keeping daily operations running smoothly.

I coordinate across departments to resolve customer issues, maintain accurate CRM records and operational documentation, and support SOP and quality compliance. My work includes daily reporting and operational tracking that improves workflow efficiency.

Previously at Oxygen Health Club, I managed front-desk operations, memberships, and service inquiries while building customer relationships through clear communication and problem resolution.

I also prepared MIS reports and maintained operational data in Microsoft Excel to support decision-making and smoother service delivery.

Experience

Work history, roles, and key accomplishments

Sales & Operations Executive

Cult Fit

Jun 2025 - Jun 2026 (1 year)

Managed day-to-day operational activities to ensure smooth business operations. Assisted customers with memberships, renewals, payments, and service-related queries, and coordinated with multiple departments to resolve issues efficiently.

Customer Relationship Management Complaint Resolution Operations Reporting Process Coordination

Sales & Operations Executive

Oxygen Health Club

Mar 2023 - Mar 2024 (1 year)

Managed front-desk operations and facilitated customer memberships and service inquiries to enhance customer satisfaction. Prepared MIS reports and maintained data in Microsoft Excel to support operational decision-making.

Customer Relationship Management Complaint Resolution Excel Operations Reporting Process Coordination