Open to opportunities

Rahul Gandhi

@rahulgandhi1

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Technical CRM/ERP team lead and solutions architect delivering scalable full-stack integrations.

India

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What I'm looking for

I’m looking to lead CRM/ERP and full-stack integration work—owning solution architecture, API/webhook automation, and multi-tenant scalability—so we deliver secure, upgrade-safe systems that improve sales, operations, and customer workflows.

I’m a Technical Team Lead focused on CRM/ERP and web platforms, with 12+ years delivering end-to-end solutions across SuiteCRM, SugarCRM, vTiger, Zoho CRM, GoHighLevel, and scalable full-stack architectures. I specialize in API integrations, multi-tenant systems, and CRM automation—customizing workflows, modules, and reporting to fit real business needs.

In my roles, I design and implement enterprise integrations (Deluge/REST/Webhooks), build multi-stage pipelines and SLA workflows, and lead upgrade-safe customization practices across CRM platforms. I also bring strong full-stack and backend engineering depth—PHP, Laravel, CodeIgniter, WordPress/Drupal—and hands-on DevOps tooling to ensure secure, high-performance delivery.

Experience

Work history, roles, and key accomplishments

Current

TL/SR Software Engineer (CRM)

Current

Telecloudrobots

Dec 2024 - Present (1 year 7 months)

Led CRM/ERP solution architecture, development, and enterprise integrations, providing technical leadership through architecture and code reviews. Delivered Zoho One/Zoho CRM business process automation and multi-tenant CRM integrations using APIs and webhooks.

Zoho Zoho CRM Zoho Books Zoho Creator Zoho Desk Zoho Analytics Deluge Scripting REST APIs Webhooks CRM Automation Web Application Development

SR Software Engineer (SugarCRM SuiteCRM)

Mphasis Ltd

Dec 2019 - Dec 2024 (5 years)

Developed and integrated SugarCRM/SuiteCRM solutions for enterprise clients, with focus on the ABHI health insurance affinity portal. Implemented custom CRM functionality using module logic/hooks and integrated third-party systems via REST and SOAP APIs.

SugarCRM SuiteCRM REST APIs PHP MySQL Custom Modules Reports Agile Development

TL CRM Developer

Elision Technolabs LLP

Dec 2018 - Jan 2019 (1 month)

Delivered CRM platforms with PBX/WEBRTC integration and billing automation. Managed end-to-end development activities including portability, design flow, integration, testing, and bug tracking.

CRM Development PBX Management WebRTC Billing Automation PHP Agile Development Testing

TL PHP Developer

Variance Infotech Pvt. Ltd.

Mar 2016 - Jan 2018 (1 year 10 months)

Developed SaaS CRM platforms with PBX/WEBRTC and billing automation. Mentored junior developers and optimized PHP application performance while supporting mission-critical CRM modules.

PHP SaaS CRM Integration WebRTC Billing Automation Agile Development

Jr PHP Developer

Techies Town Pvt. Ltd.

Jan 2014 - Mar 2016 (2 years 2 months)

Worked on e-commerce web development tasks including category/product catalog creation and shopping cart/payment flows. Implemented PHP functionality for account processing and PayPal/credit card transactions while following PHP coding standards.

PHP E commerce Development Product Catalogs Credit Card Transactions