Open to opportunities

Rahmel McDade

@rahmelmcdade

Message

I’m a cybersecurity-focused IT professional with 10+ years supporting and securing enterprise systems.

Zimbabwe

Message

What I'm looking for

I’m seeking a security-focused IT role where I can monitor systems, investigate incidents with NIST-aligned workflows, and improve threat detection using Splunk, Nmap, and Wireshark.

I’m an IT professional with 10+ years of experience in system support, network administration, and IT operations, focused on keeping infrastructure reliable and secure. I monitor and maintain IT systems, troubleshoot technical issues, and support enterprise environments to ensure consistent performance.

I bring hands-on security practice through incident management and security best practices aligned with NIST frameworks. In my technical projects, I conduct web vulnerability scanning using Nikto, Nmap, and Wapiti, and I analyze PCAP files to detect security issues and malicious activity.

Across my Computer Technician roles, I’ve configured and deployed network equipment, diagnosed and resolved hardware and software issues for 30+ systems weekly, and improved outcomes like a 25% improvement in network uptime and reliability. I also mentored junior technicians and reduced repeat service requests by 30% through end-user training and preventive guidance.

Currently, as a Data Collection Technician, I monitor in-vehicle systems to ensure proper data collection and maintain accurate documentation of configurations and updates to support fast issue resolution. I’m also building proactive detection capability by creating a Splunk Security Dashboard to track login anomalies and generate alerts for potential threats.

Experience

Work history, roles, and key accomplishments

Current

Data Collection Technician

Current

NVIDIA

Mar 2026 - Present (3 months)

Safely operate company-provided vehicles on assigned routes and conduct pre-shift inspections to ensure reliable in-vehicle data collection. Maintain documentation of configurations, troubleshooting steps, and system updates to support efficient issue resolution.

Data Collection Vehicle Inspection Route Execution Technical Documentation System Troubleshooting Data Quality Assurance

Warehouse Manager

Bevcon Group

Jan 2023 - Jul 2025 (2 years 6 months)

Streamlined inventory control and quality checks, achieving 99% order accuracy for weekly distribution of 5,000+ cases. Optimized delivery routes to reduce delays by 15% and increased client satisfaction by 20%, while training 8 team members to reduce workplace incidents by 25%.

Inventory Management Quality Control Logistics Coordination Route Optimization Team Leadership Safety Compliance Regulatory Compliance

Delivery Driver

Bevcon Group

Nov 2020 - Jan 2023 (2 years 2 months)

Maintained 99% order accuracy for weekly distribution of 5,000+ cases by streamlining inventory control and quality checks. Partnered with logistics to optimize delivery routes, reducing delays by 15% and improving client satisfaction by 20%, and trained 8 team members on safety and compliance.

Delivery Operations Route Optimization Inventory Control Shipment Tracking Safety Compliance

Computer Technician

Mikey’s Hookup

Feb 2016 - Oct 2020 (4 years 8 months)

Configured and deployed routers, switches, and wireless access points, improving overall network uptime and reliability by 25%. Diagnosed and resolved hardware/software issues across 30+ systems weekly and provided training that reduced repeat service requests by 30%.

Vendor Escalation

Computer Technician

Tekserve

Jan 2009 - Aug 2016 (7 years 7 months)

Diagnosed and repaired Apple and Windows devices, completing 40+ repairs weekly while minimizing turnaround time. Delivered data recovery and backup solutions with a 90% success rate and mentored junior technicians, improving team efficiency by 20%.

data recovery Backup Solutions Ticketing Systems Mentoring Customer Service