RA

Looking for a job

Rahma Ahmed

@rahmaahmed

Revenue Operations Specialist at LIPS processing medical insurance invoices, reconciling payments, and following up on outstanding receivables.

What I'm looking for

I'm seeking to grow within healthcare revenue cycle management, with a focus on billing, invoicing, and collections operations.

At LIPS (London International Patients Services), I generate and review medical insurance invoices, verify billing details and CPT/ICD coding, and process claims using Meddbase, Healthcode, and Compucare.

I reconcile invoices and payments in Xero, process remittance advices, and follow up with insurers and patients on outstanding payments. Before LIPS, I worked in customer service at Tabby and e& (Small and Medium Business), including evaluating calls for quality and accuracy at e&.

Experience

Work history, roles, and key accomplishments

LS

Current

Revenue Operations Specialist

Current

LIPS (London International Patients Services)

Jul 2025 - Present (1 year 3 months)

Generate and review insurance invoices, process claims, reconcile payments, and chase outstanding receivables using Meddbase, Healthcode, Compucare, and Xero.

Medical Billing Invoice Generation Invoice Review Remittances Processing Payment Reconciliation Accounts Receivable Insurance Claim Submission ICD CPT Review Meddbase (Practice System)Healthcode Compucare Xero Documentation Accuracy Compliance

TA

Customer Service Representative (Non-Voice)

Tabby

Dec 2024 - Jul 2025 (7 months)

Delivered non-voice customer support via chat and calls, tested AI tools, and contributed to process optimization.

Customer Support Live Chat Call Support AI Testing CSAT Process Optimization

EB

Senior Customer Service Representative

e& (Small and Medium Business)

Jun 2023 - Sep 2024 (1 year 3 months)

Managed customer inquiries, evaluated calls for quality, analyzed NPS trends, and escalated systemic issues.

Customer Service Quality Assurance Call Evaluation First Call Resolution NPS Analysis performance reporting Escalation Management

Education

Degrees, certifications, and relevant coursework

FE

Future University in Egypt

Bachelor's Degree, Business Administration

2018 - 2022

Bachelor's Degree in Business Administration from the Faculty of Commerce, Future University in Egypt, completed in 2022.

Tech stack

Software and tools used professionally

Xero

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Availability

Looking for a job

Location

Egypt

Authorized to work in

Salary expectations

30k+ USD

Job categories

Revenue Operations Specialist Medical Billing Specialist Revenue Cycle Specialist Accounts Receivable Specialist

Skills

Medical Billing Revenue Cycle Operations Invoice Generation Invoice Review Insurance Claim Submission Remittances Processing Payment Reconciliation Accounts Receivable Payment Follow Up Medical Coding Review ICD Coding Review Quality Assurance Compliance KPI Tracking performance reporting

Interested in hiring Rahma?

You can contact Rahma and 90k+ other talented remote workers on Himalayas.

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!