Rahma Waleed

Led weekly financial categorization of 1,000+ income, expense, and equity transactions in Excel and reconciled to bank statements for 100% accuracy. Managed TaxDome document collection and e-signature compliance, handled accounts receivable follow-ups via Outlook, and coordinated multi-person executive calendars.

Managed end-to-end back-office lifecycle for high-compliance client cases with 100% document and record accuracy. Processed dispute documentation through CRMs and handled client payment processing and recurring billing inquiries via Outlook to support steady cash flow.

Coordinated clinical administration by managing patient intake data and clinical calendars in a medical CRM. Served as primary point of contact for healthcare inquiries, maintaining accurate records and digital documentation while supporting scheduling workflows part-time.

Evaluated international client profiles against strict US and global regulatory requirements and audited sensitive immigration and travel paperwork with 100% data accuracy. Served as primary administrative point of contact for documentation inquiries through professional English correspondence to support international processing.

Managed front-office operations for a high-traffic retail business, including visitor scheduling and client-facing transaction processing. Resolved client concerns professionally, maintained customer records, and supported sales transactions and basic financial administration.

Coordinated communication between medical professionals and technical teams to ensure healthcare CRM project milestones were delivered. Maintained 100% accuracy in hospital and patient documentation and handled administrative follow-ups and technical client interactions to support operations.

Completed a Graduate Diploma in Business Administration at Secondary Commerce School.