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Ragil RRR
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Ragil R

@ragilr

Senior Software Engineer at Microsoft building an AI supplier communications agent for D365 Supply Chain.

India
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At Microsoft, I delivered the AI-driven Supplier Communications Agent in D365 Supply Chain, automating outbound purchase order follow-ups and inbound vendor-email processing. I also improved performance across Finance & Operations processes, including reducing sales order page load times by up to 90%.

At KEYVALUE SOFTWARE SYSTEMS, I led engineering for CoLearn as it scaled to 4M+ users and 200K+ daily active users. I helped build core platform capabilities serving 85% of platform traffic and launched the first WhatsApp Doubt Solving version in two weeks.

My work has also included designing Zamp’s event-sourcing platform and PayIn acceptance module, building Sam’s Club supply-chain capabilities at Walmart Global Tech, and developing backend features for Oracle Fusion Cloud Applications. Earlier, I redesigned an API for Marriott’s MARSHA system, saving 75% of I/O for a file request.

Experience

Work history, roles, and key accomplishments

Microsoft logoMI
Current

Senior Software Engineer

Jun 2024 - Present (2 years 5 months)

Led cross-functional initiatives to improve performance, reliability, and operational efficiency across critical Finance & Operations business processes. Delivered AI-driven Supplier Communications Agent and optimized sales order workflows, reducing page load times up to 90%.

Walmart Global Tech logoWT

Senior Software Engineer

Walmart Global Tech

Mar 2019 - Nov 2019 (8 months)

Designed and developed backend capabilities for Sam's Club Supply Chain Management. Built Shipping module from scratch and developed PICKr, a picking algorithm selected among top five ideas in Sam's Hackathon.

Oracle India Pvt Ltd. logoOL

Senior Applications Engineer

Jun 2015 - Mar 2019 (3 years 9 months)

Worked as backend Java developer for Oracle Fusion Cloud Applications. Developed web-harvesting tool to report new Slow SQLs and release blockers, and won Fusion Shared Tools Project of the Month.

TS

Assistant System Engineer

Sep 2013 - Jun 2015 (1 year 9 months)

Worked as C++ developer for Marriott Automated Reservation System for Hotel Accommodations (MARSHA). Achieved API redesign that saved 75% I/O for a file request.

Education

Degrees, certifications, and relevant coursework

University of Kerala logoUK

University of Kerala

Bachelor of Technology, Computer Science and Engineering

2009 - 2013

Bachelor of Technology in Computer Science and Engineering from the University of Kerala, completed in 2013.

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