rafa ra

Managed social media presence for multiple brands and adapted brand tone of voice across audiences and campaigns. Monitored audience engagement and social conversations to identify content opportunities and supported always-on social campaigns and daily brand communication.

Wrote SEO articles, interactive stories, and editorial content while developing story concepts and adapting writing styles for different audiences. Created content balancing engagement with search performance.

Managed KYC verification, compliance checks, and account reviews for a global iGaming customer base. Processed cryptocurrency transactions and provided personalized support for regular and VIP players while resolving verification and transaction issues and ensuring accurate documentation.

Evaluated AI-generated text, images, and responses for quality, accuracy, and policy compliance. Reviewed model outputs to identify inconsistencies, factual issues, and safety risks, and documented findings in quality reports supporting improvements for Google Bard and later Google Gemini.

Tested gameplay, functionality, and user experience across multiple game builds. Reported issues and collaborated with the development team to improve overall quality.

Activities and societies: Skills: Social Media & Community Management, Influencer Marketing, Copywriting, Trend Research; Creative concept development, storytelling, visual content planning; SEO, communication, organization, attention to detail, cross-functional collaboration.

Completed secondary education at Alexandru Vlahuță High School in Bucharest from 2014 to 2018.