Rafael Tashenov
@rafaeltashenov
I am an experienced payment specialist skilled in cross-border card processing, payments operations, and multilingual client relations.
What I'm looking for
I am a payment specialist with hands-on experience managing online transactions and card processing for VISA, MasterCard, JCB, AMEX, and Vandle. I coordinate international transfers such as UPI, SWIFT, SEPA, and bank wires across multiple regions while ensuring compliance and smooth transaction flow.
I have recruited multilingual brokers and managed end-to-end hiring, from sourcing and job postings to interviewing and final selection. As a sales manager I assisted clients with account funding, promoted premium services, handled objections, and built trust-based relationships to increase engagement and retention.
I resolve card declines, facilitate alternative payment methods, and liaise with global clients to maintain seamless payment operations. Fluent in Russian and English, I bring multilingual communication and a pragmatic, compliance-minded approach to payments and client support.
Experience
Work history, roles, and key accomplishments
Payment Specialist
Westmile Invest L.P.
Feb 2025 - Jul 2025 (5 months)
Managed online card payments for VISA, MasterCard and JCB, processed SWIFT, SEPA and Western Union transfers, resolved transaction declines and assisted clients with alternative funding while ensuring compliance with international payment regulations.
Payment Specialist
Facto Investments
Apr 2024 - Jan 2025 (9 months)
Managed online transactions and card processing for VISA, MasterCard, JCB and AMEX across multiple regions, processed UPI and international bank transfers, resolved card declines and ensured compliance with payment standards.
Sales Manager
Concept Market
Sep 2023 - Dec 2023 (3 months)
Assisted clients in opening deposit accounts on the trading platform and sold premium services including senior analyst support, resolving objections and building trust-based relationships to increase engagement and retention.
Recruiter
Up Target
Jun 2023 - Aug 2023 (2 months)
Sourced multilingual brokers and managed end-to-end recruitment, posting ads on HeadHunter and Telegram and conducting interviews to assess language proficiency and sales potential.
Education
Degrees, certifications, and relevant coursework
Rafael hasn't added their education
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Availability
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