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Rafael Tashenov

@rafaeltashenov

I am an experienced payment specialist skilled in cross-border card processing, payments operations, and multilingual client relations.

Turkey

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What I'm looking for

I'm seeking a mid-level payments role managing cross-border card processing and payment operations, resolving declines, and improving transaction flows within a collaborative, compliance-focused company that values multilingual client support and career growth.

I am a payment specialist with hands-on experience managing online transactions and card processing for VISA, MasterCard, JCB, AMEX, and Vandle. I coordinate international transfers such as UPI, SWIFT, SEPA, and bank wires across multiple regions while ensuring compliance and smooth transaction flow.

I have recruited multilingual brokers and managed end-to-end hiring, from sourcing and job postings to interviewing and final selection. As a sales manager I assisted clients with account funding, promoted premium services, handled objections, and built trust-based relationships to increase engagement and retention.

I resolve card declines, facilitate alternative payment methods, and liaise with global clients to maintain seamless payment operations. Fluent in Russian and English, I bring multilingual communication and a pragmatic, compliance-minded approach to payments and client support.