Raemy Conley

I am an experienced Care Manager with a background in healthcare operations, client support, and clinic leadership. I manage active caseloads and serve as a consistent point of coordination between families, caregivers, and providers, emphasizing calm, empathetic communication.

In clinical and remote roles I coordinate care across providers, oversee scheduling, and maintain accurate documentation to support continuity and quality outcomes. I identify changes in care needs, escalate issues appropriately, and implement workflows that improve responsiveness and organization.

As a clinic owner and care manager, I managed the full client care lifecycle—intake, education, scheduling, follow-up, and liaison work with external providers—to ensure seamless care and strong client relationships. I also provide high-touch remote client support through phone, SMS, email, and chat, guiding clients through complex decisions with clarity and empathy.

I hold a Doctorate in Acupuncture & Chinese Medicine and professional licensure in New York, complemented by certifications in CPR/First Aid and yoga instruction. I bring reliable follow-through, clear documentation practices, and a solutions-oriented mindset to outcome-based, remote, and clinical care environments.