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Raegan Ingbretsen

@raeganingbretsen

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HR and operations professional specializing in fleet management, onboarding, and administrative support.

United States

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What I'm looking for

I seek a role in HR or operations where I can manage onboarding, records, and fleet/vendor coordination within a collaborative, process-focused team.

I am an HR and operations professional with hands-on experience in fleet operations, employee onboarding, documentation, and administrative systems. I combine precise record-keeping with strong vendor coordination to streamline workflows and ensure compliance.

At JD Construction I maintained detailed fleet logs for 24 vehicles, reconciled records with vendor systems, coordinated maintenance and invoices, and supported I-9 verification and work visa documentation. In hospitality roles I delivered high-end guest service, trained new team members, and managed POS, merchandising, and shipping while maintaining operational consistency.

I hold a BFA in Visual Communication Design and bring strong technical proficiency in Microsoft Office, Google Workspace, Adobe Creative Suite, digital filing systems, and HR/operations platforms. I am organized, customer-focused, and committed to improving processes that reduce risk and increase operational efficiency.

Experience

Work history, roles, and key accomplishments

Fleet Operations Assistant

JD Construction

Jan 2024 - Jan 2025 (1 year)

Maintained detailed Excel logs for 24 company vehicles, reconciling records with Enterprise tracking to support compliance and proactive maintenance planning. Coordinated with foremen and vendors to resolve discrepancies, manage invoices, and streamline fleet and HR documentation.

Fleet Management Excel Vendor Management Compliance Onboarding I 9 Verification Scheduling

Guest Service Assistant

Middle Ridge Winery

Jan 2020 - Jan 2022 (2 years)

Welcomed 700+ guests weekly, delivering personalized high-end service and product knowledge while training four new team members to improve consistency and operations. Managed POS transactions, packaging, shipping, merchandising, and restocking across tasting room and retail.

Guest Relations POS Training Inventory Management Merchandising Customer Service Shipping Cash Handling

Café & Guest Services Associate

Idyllwild Arts Academy

Jan 2020 - Jan 2021 (1 year)

Managed 70+ customer orders weekly with accurate payments in a fast-paced campus setting and prepared event spaces, coordinated with staff, and maintained front-of-house readiness. Ensured cleanliness, restocked supplies, and supported student hospitality needs.

Customer Service Order Management Cash Handling Facilities Readiness Stocking Coordination

Event & Hospitality Assistant

Idyllwild Arts Academy

May 2018 - Aug 2020 (2 years 3 months)

• Served 100+ guests per mealtime in a fast-paced, hotline-style dining hall.
• Supported meal prep, plating, and inventory while maintaining presentation standards for daily service.

Multitasking Hospitality Services Problem Solving