Rachit Karki
@rachitkarki
IT business analyst with a passion for technology.
What I'm looking for
I am Rachit Karki, a dedicated and results-driven IT business analyst with a strong passion for technology. With a solid educational background in electronics and communication engineering, I have developed a unique blend of technical and business skills.
Throughout my professional journey, I have worked with various organizations, including Whitehat Pvt Ltd, Exolutus Pvt Ltd, Alpha Beta Theta Pvt. Ltd, and Inficare Pvt Ltd, where I have honed my skills in customer service, business analysis, and project management. My expertise lies in analyzing client requirements, developing project plans, and providing effective solutions to drive business growth.
I am a strong communicator and team player, with excellent problem-solving skills and a keen eye for detail. I am proficient in a range of technical tools, including Microsoft Office, Python, HTML, CSS, SQL Server Management Studio, and Power BI.
Experience
Work history, roles, and key accomplishments
Business Analyst
Inficare Pvt ltd
Dec 2023 - Present (1 year 6 months)
Negotiated with business teams, gathered customer requirements, and created project plans.
Support Analyst
Alpha Beta Theta Pvt. Ltd
Jun 2023 - Nov 2023 (5 months)
Provided first-line support to end-users, diagnosed and resolved problems, and maintained detailed records of support requests.
Business Analyst
Exolutus Pvt Ltd
Jun 2021 - Jul 2023 (2 years 1 month)
Analyzed client business requirements, researched and aligned with development teams, and planned software development.
Customer Service Representative
Whitehat Pvt Ltd (Honda Nepal)
Jun 2019 - Jun 2021 (2 years)
Gathered customer feedback, provided solutions to clients, and assisted the marketing team with future strategies.
Education
Degrees, certifications, and relevant coursework
Rachit hasn't added their education
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