Rachel Simmons

Create customized travel quotations and itineraries, coordinate bookings with airlines, hotels, and suppliers, manage executive calendars, and design marketing materials.

Maintain confidential HR records and employee databases, coordinate recruitment including job postings and interview scheduling, assist with onboarding and payroll administration.

Supported surgical procedures, compiled medical records, processed insurance claims, interviewed patients, and provided customer service and data entry support.

Managed collections by following up on outstanding accounts and negotiating payment arrangements, maintaining accurate accounts receivable records.

Managed payroll, petty cash, and inventory, coordinated staffing and logistics for events, and oversaw event operations and team coordination.

Provided customer service by handling inbound calls and resolving customer concerns, escalating complex issues while adhering to company policies.

Prepared customs clearance documentation, liaised with customs officials, shipping agents, and clients, and tracked shipments.

Certificate of Achievement in CAT Voice Writing from myRealtimeCoach, completed in 2020.

Bachelor of Science in Human Resource Management from Anglia Ruskin University, completed in 2018.