Rachel Kennedy

As a dedicated Front Office Coordinator with over six years of experience in a busy family practice, I have honed my skills in managing front office operations, ensuring seamless patient experiences, and maintaining accurate medical records. My role involved overseeing scheduling, patient documentation, and insurance verification, which has equipped me with a comprehensive understanding of the healthcare administrative landscape.

Prior to my current position, I served as a Patient Billing Specialist at HCA Healthcare, where I developed expertise in handling patient inquiries, managing insurance claims, and resolving billing discrepancies. My commitment to providing exceptional customer service and my attention to detail have consistently contributed to improved patient satisfaction and operational efficiency.