Rachel Francis
@rachelfrancis1
Customer service-focused Barista with 4+ years delivering fast, friendly experiences.
ZimbabweWhat I'm looking for
I’m a dedicated customer service professional with 4+ years of experience as a Barista at Starbucks, where I’m recognized for delivering exceptional customer experiences in a fast-paced environment. I build strong customer relationships through personalized interactions, clear communication, and product recommendations while maintaining high operational standards.
I’m skilled at multitasking and collaborating with team members to keep store operations smooth during high-volume periods. From cash handling and point-of-sale operations to conflict resolution and following food safety, sanitation, and quality standards, I stay adaptable, accurate, and reliable—supporting a welcoming, inclusive atmosphere aligned with human connection.
Experience
Work history, roles, and key accomplishments
Barista
Delivered exceptional, personalized customer service in a fast-paced environment by managing beverage preparation, register operations, drive-thru service, and customer support. Resolved customer concerns through strong communication and maintained accuracy while handling cash transactions and processing orders.
Education
Degrees, certifications, and relevant coursework
Cypress Ranch High School
High School Diploma, High School
Earned a High School Diploma from Cypress Ranch High School.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
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