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Rachana HegdeRH
Open to opportunities

Rachana Hegde

@rachanahegde1

Client services professional at AgileOne supporting Alaska Airlines’ MSP/VMS workforce operations.

India
Message

At AgileOne, I support Alaska Airlines’ client operations through MSP/VMS program management. I coordinate contingent workforce sourcing, onboarding, and compliance, and act as a liaison between clients, suppliers, and internal teams to support SLA adherence.

Previously at Magnit, I managed day-to-day delivery of PRO’s products and services for Intuit, including requisition fulfillment, onboarding requests, and worker issues. My experience also includes recruitment and client services at Aditi Consulting, with hands-on work in sourcing, screening, interviews, and candidate placement.

Experience

Work history, roles, and key accomplishments

AgileOne logoAG
Current

Sr. Client Services Professional

AgileOne

Apr 2025 - Present (1 year 6 months)

Client Services Professional @ Alaska Airlines
Support client operations through MSP/VMS program management.
Manage contingent workforce sourcing, onboarding, and compliance using AgileOne tools.
Act as liaison between clients, suppliers, and internal teams to ensure SLA adherence.
Coordinate requisitions, candidate screening, interviews, and onboarding.
Oversee system integrity, reporting, billin

Magnit logoMA

Client Services Consultant

Magnit

Jul 2022 - Apr 2025 (2 years 9 months)

Client Services Consultant @Intuit
Managing day-to-day delivery of PRO's products and services, with a sharp focus on meeting contractual obligations outlined in the Scope of Work.
Depending on team size, I may oversee a single product line or multiple product lines, maintaining updated Standard Operating Procedures (SOP) for streamlined operations.
Constantly improving processes to enhance effici

Aditi Consulting logoAC

Client Services Associate

Mar 2022 - Jun 2022 (3 months)

• Building successful business plan, handling multiple clients and client relationship
• Leading business partnering with clients, growing existing accounts and client retention
• Responsible as the lead point of contact for all matters specific to the accounts assigned to me. Healthy client communication to achieve client relationship excellence, meet targets, maintain quarterly touch points
• Le

Aditi Consulting logoAC

Talent Acquisition Lead

Jan 2022 - Feb 2022 (1 month)

Worked as Talent Acquisition Lead at Aditi Consulting.

Aditi Consulting logoAC

Senior Talent Acquisition Specialist

Jan 2020 - Dec 2021 (1 year 11 months)

Worked as Senior Talent Acquisition Specialist at Aditi Consulting.

Aditi Consulting logoAC

Talent Acquisition Specialist

Apr 2018 - Dec 2019 (1 year 8 months)

Aditi Staffing LLC is an IT Minority Business Enterprise (MBE) providing Workforce Solutions Services to 50 clients across all verticals including 22 Fortune 500 clients throughout. With an IT Staffing expertise developed over a twenty-year technology legacy, Aditi Staffing specializes in filling contract, contract-to-hire, and direct hire positions.

Aditi Staffing Facts:
• Established in 1994, h

LanceSoft, Inc. logoLI

Junior Associate

LanceSoft, Inc.

Oct 2017 - Mar 2018 (5 months)

Effectively sourced some of the best candidates for Niche skills with a very quick TAT
Always in search of new avenues to find candidates for hard to fill roles
Effectively discuss technologies with the candidate and identify the right position for the candidate’s profile
Responsible for sourcing, identifying, pre-qualifying, networking, interviewing, updating feedback of Hiring Manager/interviewi

Education

Degrees, certifications, and relevant coursework

LI

LinkedIn

Strategic Negotiation

Jan 2022

LI

LinkedIn

Writing Emails People Want to Read

Jun 2022

LI

LinkedIn

Writing Email

Jan 2022

LI

LinkedIn

Tips for Writing Business Emails

Jan 2022

MC

Management Consulting

Bachelor of Engineering - BE, Electronics and Communications Engineering

2013 - 2017

AM

Aspiring Minds

Data Processing Specialist

AM

Aspiring Minds

Software Development Trainee

Tech stack

Software and tools used professionally

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