Raage Suleiman

Provided strategic leadership for IT operations, business development, and client service delivery; managed budgets, vendor negotiations, and resource allocation to optimise operational efficiency and profitability.

Managed incident logs, patrol reports, visitor records and compliance documentation; coordinated schedules and shift rosters for security personnel to maintain consistent operational readiness.

Protected customers, staff and assets through surveillance and conflict resolution; worked closely with store teams to secure merchandise and reduce shrinkage.

Installed and removed temporary traffic control systems, closed roads for maintenance, and conducted risk assessments to ensure public and worker safety.

Delivered groceries to customers' homes and workplaces, meeting tight delivery windows and maintaining high customer service standards.

Handled unloading, sorting and stacking of goods ensuring accurate placement and efficient warehouse flow during peak season.

Answered customer enquiries and resolved issues efficiently to maintain customer satisfaction and support store operations.

Managed spectator circulation and crowd control to prevent overcrowding and ensure safety at events, and reported incidents for follow-up.

Supported daily operations, managed an office of 23 staff, and improved financial tracking and supplier negotiations to increase funds available for development projects.